Thomas Alvarez Email
Country Manager @ Transcom
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Thomas Alvarez Location
- Tunisia
Thomas Alvarez Work
- 2015 -now Country Manager @
- 2013 -now Country Operations Director @
- 2010 -2013 Sites Director @
- 2008 -2010 Senior Partner @ O.R.C. Consultants
- 2006 -2008 Organization Consultant @ TA Consulting
- 1998 -2005 Site and Solution Delivery Director @ Clientlogic (now Sitel)
- 1990 -1997 Owner @ M.C.S.
- 1988 -1990 General Manager @ I.T.C.
Thomas Alvarez Education
- Conservatoire National des Arts et Métiers
M.Sc (Organization and Change Management)
2006-2007 - ISG Institut Supérieur de Gestion
Master (Management)
1983-1984
Thomas Alvarez Skills
- Outsourcing
- Team Management
- Change Management
- Call Center
- Workforce Management
- CRM
- Call Centers
- Organizational Development
- Customer Experience
- Contact Centers
- COPC
- Team Building
- Service Delivery
- Management
- BPO
- Business Process Improvement
- Offshoring
- Operations Management
- Customer Relationship Management Crm
- Customer Relationship Management
Thomas Alvarez Summary
- Thomas Alvarez, based in Tunisia, is currently a Country Manager at Transcom. Thomas Alvarez brings experience from previous roles at Transcom, O.R.C. Consultants and TA Consulting. Thomas Alvarez holds a 2006 - 2007 M.Sc in Organization and Change Management @ Conservatoire National des Arts et Métiers. With a robust skill set that includes Outsourcing, Team Management, Change Management, Call Center, Workforce Management and more. Thomas Alvarez has 2 emails on RocketReach.
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