Thankful is the first generative AI solution built for retail and ecommerce customer service. With pre-trained AI, a full suite of user-friendly technology, and a team of committed experts, Thankful serves as a unified CX marketplace; equipping brands with tools that increase operational efficiency, boost customer and agent satisfaction, and drive revenue. Thankful is partnered with every major helpdesk as the intelligence layer delivering AI agent services and CX business insights for the world’s leading brands.
| Website | http://www.thankful.ai |
| Employees | 53 (2 on RocketReach) |
| Founded | 2018 |
| Technologies |
JavaScript
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HTML
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| Industry | Software Development, Artificial Intelligence, Data and Analytics, Science and Engineering, Software, Customer Service |
| Keywords | E-Commerce Customer Service, Retail Customer Service, Generative Ai Solutions, Ai-Powered Customer Service, Customer Experience Platform, Retail Ai, Customer Service Automation, Conversational Ai, Machine Learning Customer Service, Customer Support Technology, Ai For Retail, Ai For Ecommerce, Customer Service Software |
| Competitors | Zendesk Sell, Overseas Examinations Commission, Intercom, Drift, HubSpot, LivePerson, Help Scout, Sprinklr, Zoho, Salesforce +46 more (view full list) |
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2 people are employed at Thankful.
Top Thankful Employees
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Kate McQueen
Customer Success Advocate at Thankful
Los Angeles, California, United States1 -
Taneja S
Manager at Thankful
Ludhiana, PB, IN
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