Thad Rooney Email & Phone Number
Executive Vice President CXBPO @ TSI - Transworld Systems Inc.
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Thad Rooney Location
- Fountain Inn, SC, US
Thad Rooney Work
- Executive Vice President CXBPO @ (September 2022 - Present)
- Senior Vice President Operations @ (March 2015 - March 2022)
- Vice President Operations and Client Services @ (December 2012 - December 2015)
- Vice President Operations - Dominican Republic Country Manager @ (May 2008 - December 2012)
- Director of International Call Center Operations @ Centris Information Services (July 2004 - August 2006)
- Director of International Operations @ trg resour (March 2002 - July 2004)
- Manager @ (May 1998 - February 2002)
Thad Rooney Education
- University of Maryland
(Education)
1992-1996
Thad Rooney Skills
- Call Center
- Outsourcing
- Customer Service
- Coaching
- Business Planning
- Vendor Management
- Strategic Planning
- Workforce Management
- Customer Satisfaction
- Team Building
- Operations Management
- Process Improvement
- Customer Experience
- Call Center Development
- Management
- P&L Management
- Team Leadership
- Performance Management
- Change Management
- Leadership Development
- Telecommunications
- Leadership
- BPO
- Call Centers
- Business Analysis
- Business Process Improvement
- Sales Management
- Employee Relations
- Sales Operations
- Account Management
- Hiring
- Team Management
- Quality Assurance
- Training
- Executive Management
- Program Management
- Human Resources
- Cross-functional Team Leadership
- Business Development
- Six Sigma
- Customer Retention
- Inbound Marketing
- Sales
- Contact Centers
- Project Management
- Contract Negotiation
- Forecasting
- Recruiting
- CRM
- Start-ups
- Cross Functional Team Leadership
- Operations
- Services
- Start Ups
- Cross Functional Team
- Microsoft Excel
- PowerPoint
- Offshoring
- Business Process
- Research
Thad Rooney Summary
- Thad Rooney, based in Fountain Inn, SC, US, is currently a Executive Vice President CXBPO at TSI - Transworld Systems Inc.. Thad Rooney brings experience from previous roles at Alorica and Centris Information Services. Thad Rooney holds a 1992 - 1996 University of Maryland. With a robust skill set that includes Call Center, Outsourcing, Customer Service, Coaching, Business Planning and more. Thad Rooney has 1 emails and 3 mobile phone numbers on RocketReach.
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