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Matt Hanly Location
Columbus, OH, US
Matt Hanly Work
2018 -now SVP, IT @
2015 -now Director of Analytics @
2013 -now IT Applications Supervisor @
2011 -2013 Senior Programmer Analyst @ NCO Group
2009 -2011 FACS Support Analyst @ NCO Group
2001 -2009 IT Manager @ Qualink
Matt Hanly Skills
Call Centers
Outsourcing
Vendor Management
Workforce Management
Technical Support
Service Delivery
Troubleshooting
Process Improvement
Contact Centers
Customer Experience
Sla
Business Analysis
Computer Hardware
Team Management
Customer Satisfaction
FACS
Crystal Reports
SSRS
Microsoft Office
Microsoft SQL Server
VBA
Business Process Improvement
Leadership
Strategic Planning
Software Development
Matt Hanly Summary
Matt Hanly, based in Columbus, OH, US, is currently a SVP, IT at TSI - Transworld Systems Inc.. Matt Hanly brings experience from previous roles at TSI - A Transworld Systems Company and NCO Group. With a robust skill set that includes Call Centers, Outsourcing, Vendor Management, Workforce Management, Technical Support and more. Matt Hanly has 2 emails and 1 mobile phone numbers on RocketReach.
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