Founded in 1993 and headquartered in Allen, Texas, TelStrat® develops comprehensive contact center solutions, including the Engage WFO™ which features award-winning technology that makes capturing customer interaction, maximizing agent performance, streamlining workforce management, and knowledge mining call content affordable to any organization. Proven in over 3,000 systems worldwide, Engage lets users start with call recording and add more capabilities as their needs dictate, providing an easy, affordable, total solution for optimizing contact center operations. A customer-centric, channel-focused organization, TelStrat offers Engage through a global network of over 330 reseller partners, including the most prominent names in telecommunications.
| Website | https://www.serenova.com/products/telstrat/ |
| Revenue | $30.6 million |
| Employees | 62 (31 on RocketReach) |
| Founded | 1993 |
| Address | 1101 Central Expwy S Suite 150, Allen, Texas 75013, US |
| Phone | +1 972-543-3500 |
| Technologies |
ASP.NET
,
Adobe
,
Microsoft Office
+35 more
(view full list)
|
| Industry | Telecommunications, Telecommunication Equipment, Human Capital Services, Workforce Optimization Solutions, Manufacturing, Telecommunications Service Providers, Business Call Recording, Contact Center Solutions, Quality Management Solutions |
| Web Rank | 13 Million |
| Competitors | Cisco, Zendesk Sell, Twilio, RingCentral, NICE, Genesys, Verint, Freshworks, Five9, Talkdesk +47 more (view full list) |
| SIC | SIC Code 73 Companies, SIC Code 737 Companies |
| NAICS | NAICS Code 518 Companies, NAICS Code 51 Companies, NAICS Code 5182 Companies |
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TelStrat Questions
The TelStrat annual revenue was $30.6 million in 2026.
Jennifer Slack is the CFO of TelStrat.
31 people are employed at TelStrat.
TelStrat is based in Allen, Texas.
The NAICS codes for TelStrat are [518, 51, 5182].
The SIC codes for TelStrat are [73, 737].
Top TelStrat Employees
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Jennifer Slack
CFO at TelStrat
Plano, TX, US15+ -
Jenny Slack
CFO at TelStrat
Plano, TX, US15+ -
25
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12
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Jane Morgan-Perrin
Channel Sales Manager at TelStrat
Plano, TX, US11 -
Engage
Social Media Administrator at TelStrat
Allen, TX, US1 -
Andrea Hendrix
Senior Planner and Buyer at TelStrat
Celina, TX, US13 -
Mike Forde
Software Test Engineer at TelStrat
Dallas, TX, US25+ -
Judy Swarm
CAM at TelStrat
Winfield, IL, US2 -
11
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