TalkTalk Technology Stack

Ab Initio Software is an American multinational enterprise software corporation specializes in high-volume data processing applications and enterprise application integration.

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey.

Apache Spark MLlib is an open source, scalable machine learning library, with APIs in Java, Scala, Python, and R.

Azure Databricks provides the latest versions of Apache Spark and allows to seamlessly integrate with open source libraries.

Azure Data Factory is Azure's cloud ETL service for scale-out serverless data integration and data transformation

Azure Data Lake Analytics is an on-demand analytics job service that simplifies big data.

Azure Machine Learning service empowers developers and data scientists with a wide range of productive experiences for building, training, and deploying machine learning models.

Campaign Monitor is the leading provider of professional-grade email marketing and automation software for growing businesses.

Adobe helps organisations in creation of multimedia and creativity software products, with a more recent foray into digital marketing software.

Akamai Technologies, Inc. is an American content delivery network and cloud service provider. Akamai's content delivery network is one of the world largest distributed computing platforms, responsible for serving between 15% and 30% of all web traffic.

Ansible is open source software that automates software provisioning, configuration management, and application deployment. Ansible connects via SSH, remote PowerShell or via other remote APIs.

JIRA is a bug tracking, issue tracking and project management software from Atlassian.

Azure Batch is a compute management platform that allows for large-scale parallel batch workloads to be run in the cloud.

Azure Resource Manager is the deployment and management service for Azure.

Contentful is an API-first CMS that makes it easy for companies to publish editorial content in webapps, mobile apps, and any smart device

GitHub is a place to share code with friends, co-workers, classmates, and complete strangers, helping individuals and teams to write faster, better code.

Amazon Drive, formerly known as Amazon Cloud Drive, is a cloud storage application managed by Amazon. The service offers secure cloud storage, file backup, file sharing, and photo printing services.

Amazon Elastic Compute Cloud is a web service that provides resizable compute capacity in the cloud.

Cloud based storage systems by AWS.

Apache Tomcat is an open source software implementation of the Java Servlet, JavaServer Pages, Java Expression Language and Java WebSocket.

Azure Blob storage is Microsoft's object storage solution for the cloud. Blob storage is optimized for storing massive amounts of unstructured data.

CentOS is a Linux distribution that aims to be functionally compatible with its upstream source, Red Hat Enterprise Linux (RHEL).

Docker is an open platform that enables developers and system administrators to create distributed applications.

IBM AIX (Advanced Interactive eXecutive) is an enterprise-class UNIX operating system for the POWER processor architecture found in IBM Power Systems.

Amazon Relational Database Service (RDS) is a distributed relational database service by Amazon Web Services. It is a web service running in the cloud designed to simplify the setup, operation, and scaling of a relational database for use in applications.

Android Studio is the integrated development environment (IDE) for Google's Android operating system, built on JetBrains' IntelliJ IDEA software and designed specifically for Android development.

AngularJS is a JavaScript-based open-source front-end web application framework mainly maintained by Google and by a community of individuals and corporations to address many of the challenges encountered in developing single-page applications.

Apache Kafka is an open-source message broker project developed by the Apache Software Foundation written in Scala.

ASP.net is an open source framework for building web applications and services with .NET and C#.

Azure HDInsight is a managed Apache Hadoop cloud service that enables to run Apache Spark, Apache Hive, Apache Kafka, Apache HBase, and more.

Azure Stack Hub is an extension of Azure that provides a way to run applications in an on-premises environment and deliver Azure services in the datacenter.

Bootstrap is a free and open-source front-end framework for designing websites and web applications. It contains HTML and CSS-based design templates for typography, forms, buttons, navigation and other interface components, as well as optional JavaScript extensions.

AppDynamics Application Intelligence Platform is an empowers todays software-defined businesses with the ability to proactively manage and optimize the most complex software environments in real time, and in production.

Azure SQL is a relational database platform that is present in the cloud where users can host the data and use it as a service.

BMC Software is an enterprise software company that offers software and services in areas including cloud computing, IT service management, automation, IT operations, and mainframe.

IBM Power provides range of solutions in data rich applications and workloads, delivering enterprise-class compute with the flexibility of hybrid cloud

IBM POWER Systems is a family of server computers from IBM that are based on its POWER processors. These accelerated computing servers are built for modern analytics, high-performance computing HPC, and Artificial intelligence.

Informatica Data Quality is an end-to-end IT support system for fulfiling the growing data quality needs across companies with varied data types with AI-driven automation.

Microsoft Access is a database management system that combines the relational Microsoft Jet Database Engine with a graphical user interface and software-developmental tools.

Microsoft Azure Functions is an event-driven serverless compute platform which helps users to build and debug workload volumes by managing infrastructure,

Articulate 360 is a subscription based e-learning platform that has everything course creators need for e-learning development.

Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.

OpenText Process Suite is a solution to meet the broad set of process automation needs from providing the needed speed and agility, to supporting the right engagement experiences for users, to offering a braod spectrum of development options for IT and the line-of-business (LOB).

Oracle Banking help Banks to transform their business models by streamlining and automating business processes. Also adopting new distribution strategies and implementing key enterprise services.

Oracle Business Process Management is a complete set of tools for creating, executing, and optimizing business processes.

WinAutomation is a desktop automation software solution enables users to create and process automation through the single visual, drag and drop design environment, build processes without writing code, as well as develop the skills and capabilities to accelerate digitization.

Asana is a task & project management solution for teams. Asana users can share, plan, organize & track the progress of the tasks that each member is working on. 

Keep track of online mentions of your brand and understand what makes people talk about your products 

Facebook is a social networking site that makes it easy for people to connect and share with family and friends online.

DoubleClick is a digital advertising solution from Google.

Aspect Software is a leading provider of integrated omni-channel customer engagement, contact center, and workforce optimization software for midsize businesses and enterprises.

Avaya Contact Center is a cloud-based contact center solution that can be used to efficiently serve customers whether they contact by phone, e-mail, web chat, or text messaging using a single-agent desktop.

Camtasia by TechSmith is a software suite for screencasting and video tutorial creation.

Cisco Unified Contact Center Enterprise helps businesses and organizations deliver a connected digital experience.

Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.

Engage is a cloud-based messaging app for instant, 1 to 1 sales on the web.

Expedia is an online travel company that helps travelers easily plan and book their whole trip with the widest selection of vacation packages, flights, hotels, vacation rentals, rental cars, cruises, activities, attractions, and services.

LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media.

Atlassian Confluence is a knowledge management software with flexible customization, organization and a powerful search engine, empowering collaboration and innovation.

Azure Files offers serverless file shares, accessible via Server Message Block (SMB), Network File System (NFS ) and FileREST protocols.

Drupal is an open source content management platform powering millions of websites and applications. Its built, used, and supported by an active and diverse community of people around the world.

InVision is the Digital Product Design platform used to make the world’s best customer experiences.

JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign work, & follow team activity.

LivePerson is a platform that allows businesses to meet their customers on their preferred channels. Manage conversions on users website, SMS, FB Messenger, Apple Business Chat, and WhatsApp at scale.

Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.

Avaya IVR used to automate direct inbound traffic and using scripting to route calls accordingly

Bandwidth offers a suite of API products for businesses and developers wanting to add voice calling, secured 2FA text messaging (SMS), MMS or emergency call connectivity to software and applications, while also accessing SIP trunking, routing, address verification and number porting services.

Cisco collaboration offers a range of collaboration endpoints, from IP phone and video devices to Web, mobile and desktop endpoints.

Cisco Contact Center provides a secure, available, and sophisticated contact center software solution for large number of agents and interactive voice solution.

Cisco Tandberg is a range of video conferencing equipment.

Cisco Unified Communications Manager (Unified CM) provides reliable, secure, scalable and manageable call control and session management.

Cisco VoIP phone systems lets users make phone calls over an IP (Internet protocol) data network.

Avaya Contact Center Suite is all-in-one omnichannel contact center solution that can be used to efficiently serve customers whether they contact through diffrent modes using a single-agent desktop interface.

Force Management is a sales effectiveness consulting firm that helps B2B companies increase revenue and improve sales margins.

Oracle CRM is customer relationship management system created by Oracle Corporation.

Pega provides business process and customer relationship management solutions for organizations.

Qlik Sense is a sales management and data analytics application that gives customers sales, profit and loss reports displayed in colourful and customizable charts and sheets. Qlik Sense lets customers build dynamic dashboards and personalized reports for individuals in customers company which in turn promote meaningful insights as well as visuals.It helps identify areas of financial crisis and potential from within customers enterprise.

Roll is an end-to-end business workflow and project management software for small businesses in the creative service industries, with integrated accounting.

Salesforce.com, Inc. is an American cloud computing company headquartered in San Francisco, California. Though its revenue comes from a customer relationship management (CRM) product, Salesforce also sells commercial applications of social networking through acquisition and internal development.

AWS Identity and Access Management (IAM) enables users to manage access to AWS services and resources securely.

Azure Active Directory (Azure AD) is enterprise cloud-based identity and access management (IAM) solution.

Azure Key Vault is a cloud service for securely storing and accessing secrets.

Cisco Umbrella is a cloud security platform that provides the first line of defense against threats on the internet.

Fortinet FortiGate Secure Web Gateway (SWG) solution provides an end-to-end secure web experience with URL filtering, data loss prevention, and advanced malware protection including remote browser isolation to defend users from internet-borne threats, and to help enterprises enforce internet policy compliance.

IBM InfoSphere Information Server is an industry-leading, end-to-end data platform that provides a complete suite of capabilities including automated data discovery, policy-driven governance, self-service data preparation, data quality assessment and cleansing for data in flight and at rest, and advanced dynamic or batch data transformation and movement.

Informatica delivers enterprise data integration and management software powering analytics for big data and cloud.

Blue Prism pioneers in enterprise robotic process automation software that provides a digital workforce designed to automate complex end-to-end operational activities.

iGrafx is a process analysis tool to help organizations identify and implement business process best practices. With advanced visualization, analysis and reporting capabilities, users have the power needed to identify and implement optimal business processes.

Oracle Project Management is an Oracle technology that helps to improve project delivery and increase profits as a single, intelligent solution that manages projects across the enterprise and connects them with finance, HR, and operations.

Oracle Retail helps retailers to better anticipate customer demand, simplify operations, and inspire associates and consumers alike.

Pega Robotic Automation is an automation platform that offers Robotic Process Automation(RPA).

Braintree Payment Solutions is an online payment gateway that allows customers to process secure eCommerce transactions on mobile platforms and desktop. The Braintree Payment application is available in 40 countries around the world and caters for all major currencies.

Equifax collects, organizes, and manages various financial, demographic, employment, and marketing information.

Microsoft Dynamics with its intelligent business applications across CRM and ERP, Microsoft Dynamics 365 gives clients choice. Start with just what customrs need to run clients business and delight customers.

Microsoft Dynamics AX is an enterprise resource planning (ERP) solution for mid-size to large companies.

Microsoft Procurement delivers business value through proactive, innovative, compliant, and cost effective global solutions that include engagement of suppliers that are compliant, capable, and competitive.

Oracle E-Business Suite provides solutions that enable organizations to make better decisions, reduce costs, and increase performance.

Oracle JD Edwards Enterprise is a cloud-based Enterprise Resource Planning and supply chain management solution that provides ERP applications and tools for finance, consumer goods, human resources, distribution and manufacturing sectors

Oracle Procurement enables complete control and oversight for services spending through managing procurement step-by-step.

Bugzilla is a robust, featureful and mature defect-tracking system, or bug-tracking system. Defect-tracking systems allow teams of developers to keep track of outstanding bugs, problems, issues, enhancement and other change requests in their products effectively. Simple defect-tracking capabilities are often built into integrated source code management environments such as Github or other web-based or locally-installed equivalents. We find organizations turning to Bugzilla when they outgrow the capabilities of those systems - for example, because they want workflow management, or bug visibility control (security), or custom fields.

JUnit is a unit testing framework for the Java programming language. JUnit has been important in the development of test-driven development, and is one of a family of unit testing frameworks which is collectively known as xUnit that originated with SUnit.

Mocking framework for unit tests in Java.

Optimizely is the world's leading experimentation platform, enabling businesses to deliver continuous experimentation and personalization.

Selenium is a portable software-testing framework for web applications. Selenium provides a playback tool for authoring tests without the need to learn a test scripting language.

Cisco 7200 Series Router delivers exceptional performance, modularity, and scalability in a compact form factor with a wide range of deployment options. With processing speeds up to 400,000 packets per second, port adapters ranging from NxDS0 to OC-12, and an unparalleled number of high-touch IP services, Cisco 7200 is the ideal WAN edge device for enterprises and service providers.

Cisco Core Routers are designed to operate in the Internet backbone, or the core.

Cisco DWDM System is a suite of passive components used to build and augment dense wavelength division multiplexing (DWDM) networks.

Cisco Routers provides intent-based networking for the WAN, LAN, and cloud. These routers include advanced analytics, application optimization, automated provisioning, and integrated security to deliver a complete solution.

Cisco delivers a comprehensive portfolio of switching solutions for Enterprise Networks, data centers, and smaller businesses.

Cisco Unified Contact Center Express (UCCX) is a "contact center in a box" that provides a secure and easy to deploy customer interaction management solution for up to 400 agents.

Cisco VPN is the designs, manufactures, and sells internet protocol based networking and other products related to the communications and information technology industry worldwide.

Juniper helps design, develop, and sells network products and services worldwide.

My Hours is a cloud-based time tracking solution best suited for small teams and freelancers.

Teamwork is a cloud-based project management solution that provides businesses functionalities to manage different operations of a project.