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Suzanne Carter Location
Lancaster, SC, US
Suzanne Carter Work
Director of Customer Service Operations @ (August 2020 - Present)
Customer Service Operations Manager @ (March 2018 - Present)
Workforce Planning, Business Class Manager @ (February 2016 - Present)
Supervisor, Workforce Management @ (November 2013 - February 2016)
Analyst 2, Workforce and Planning Analysis @ (November 2010 - November 2013)
Military Admission Counselor @ (April 2010 - November 2010)
Loss Prevention Specialist @ GMAC Financial Services (March 2009 - October 2009)
Senior Process Analyst- Executive Office of Complaints Department @ (April 1996 - June 2008)
Analyst @ (January 1996 - January 2008)
Suzanne Carter Education
Simplilearn Alumni
Lean Six Sigma Green Belt
2023-2023
Southern Arkansas University
Elementary Education and Teaching (Elementary Education and Teaching)
Suzanne Carter Skills
Process Improvement
Call Center
Customer Service
Microsoft Excel
Microsoft Office
Project Planning
Microsoft Word
Military
Forecasting
Interviews
Human Resources
Aspect
Workforce Management
Leadership Development Coaching
Process Management
Access
System Administration
Call Centers
Customer Satisfaction
Training
Analysis
Vendor Management
Administration
Program Management
Leadership
Management
Team Building
Data Analysis
Change Management
Contact Centers
Credit
Team Leadership
Business Process Improvement
Outlook
Performance Management
Software Documentation
Facilities Operations
Suzanne Carter Summary
Suzanne Carter, based in Lancaster, SC, US, is currently a Director of Customer Service Operations at Charter Communications. Suzanne Carter brings experience from previous roles at Charter Communications and Comcast. Suzanne Carter holds a 2023 - 2023 Lean Six Sigma Green Belt @ Simplilearn Alumni. With a robust skill set that includes Process Improvement, Call Center, Customer Service, Microsoft Excel, Microsoft Office and more. Suzanne Carter has 5 emails and 9 mobile phone numbers on RocketReach.
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