SupportSync Information

SupportSync is a SaaS Product Return Management system designed for businesses who provide products that require return services. SupportSync is uniquely designed to synchronize customer service teams and return processing centers with their customers from the creation of a case/ticket through the completion of the product return process in real-time! The system is the ideal Customer Service solution for product return management by providing a self service customer portal, a powerful returns processing engine, a testing/reporting module as well as integrated shipping to the major freight carriers all in one affordable cloud-based system.