Sue Moore Email
Founder and Director of The Immersion Project
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Sue Moore Location
- United Kingdom
Sue Moore Work
- Founder and Director of The Immersion Project @ The Immersion Project (August 2026 - Present)
- Non Executive Director and Board of Trustees @ (November 2025 - Present)
- Director of Customer Services, Experience and Improvements @ (April 2026 - August 2026)
- Director of Customer Service, Billing and Change (Interim) @ (March 2026 - March 2026)
- Founder and Director at Moore Engagement Ltd @ (November 2022 - June 2026)
- Customer Experience Consultant @ (January 2026 - April 2026)
- Customer Experience Management Lecturer @ (February 2025 - November 2025)
- Customer Experience - Consultant @ (September 2023 - July 2025)
- Customer Experience and Operations Consultant @ (January 2023 - December 2024)
- Director of Customer Experience and Design @ (January 2023 - June 2024)
- Group Customer Experience and Service Director @ (December 2019 - November 2022)
- Head of Customer and Colleague Immersion @ (April 2016 - December 2019)
- Senior Customer Immersion Manager @ (December 2013 - April 2016)
- Senior Customer Experience Designer @ (October 2009 - December 2013)
- Operational Leadership @
- Outsourcing Management @
- HP Section Manager @ Welcome Financial Services Ltd
- Customer Service Manager @ (August 1992 - August 1998)
Sue Moore Education
- Clarendon College
(Marketing, Business Management)
1989-1992
Sue Moore Skills
- Customer Experience Design
- Customer Experience
- Customer Service Management
- Customer Service Training
- Customer-focused Service
- Call Centers
- Customer Insight
- Customer Engagement
- Long-term Customer Relationships
- Customer Satisfaction
- Customer Acquisition
- World Class Customer Service
- Commitment to Customer Service
- Project Management
- Team Management
- Management
- Customer Focused Design
- Outsourcing Management
- Passionate about work
- Passion for Success
- Passion for Helping Others
- Passion for Quality
- Customer Driven
- Success Driven
- Stakeholder Management
- Stakeholder Engagement
- Senior Stakeholder Management
- Stakeholder Workshops
- Design Workshops
- Delivering Workshops
- Team Workshops
- PowerPoint
- Poster Presentations
- Company Presentations
- Leadership
- Influence Others
- Positivity
- Positive Personality
- Positive Can-do Attitude
- Positive Team Player
- Positive Employee Relations
- Enthusiast
- Enthusiastic self-starter
- Empathy
- Can Do Approach
- Managing Deadlines
- Dedication to Continuous Improvement
- Highly Dedicated
- Highly motivated self-starter
- Contact Centers
- Enthusiastic Self Starter
- Sales
- Illustrator
- Customer Focused Service
- Long Term Customer Relationships
- Microsoft Office
- Team Leadership
- Positive Can Do Attitude
- Outsourcing
- Highly Motivated Self Starter
- Microsoft Word
Sue Moore Summary
- Sue Moore, based in United Kingdom, is currently a Founder and Director of The Immersion Project at The Immersion Project. Sue Moore brings experience from previous roles at Queen Alexandra Charity (QAC), Echo and Moore Engagement. Sue Moore holds a 1989 - 1992 Clarendon College. With a robust skill set that includes Customer Experience Design, Customer Experience, Customer Service Management, Customer Service Training, Customer-focused Service and more. Sue Moore has 3 emails on RocketReach.
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