Sue Moore Email
Founder and Director of The Immersion Project
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Sue Moore Location
- United Kingdom
Sue Moore Work
- 2026 -now Founder and Director of The Immersion Project @ The Immersion Project
- 2025 -now Non Executive Director and Board of Trustees @
- 2026 -2026 Director of Customer Services, Experience and Improvements @
- 2026 -2026 Director of Customer Service, Billing and Change (Interim) @
- 2022 -2026 Founder and Director at Moore Engagement Ltd @
- 2026 -2026 Customer Experience Consultant @
- 2025 -2025 Customer Experience Management Lecturer @
- 2023 -2025 Customer Experience - Consultant @
- 2023 -2024 Customer Experience and Operations Consultant @
- 2023 -2024 Director of Customer Experience and Design @
- 2019 -2022 Group Customer Experience and Service Director @
- 2016 -2019 Head of Customer and Colleague Immersion @
- 2013 -2016 Senior Customer Immersion Manager @
- 2009 -2013 Senior Customer Experience Designer @
- now Operational Leadership @
- now Outsourcing Management @
- now HP Section Manager @ Welcome Financial Services Ltd
- 1992 -1998 Customer Service Manager @
Sue Moore Education
- Clarendon College
(Marketing, Business Management)
1989-1992
Sue Moore Skills
- Customer Experience Design
- Customer Experience
- Customer Service Management
- Customer Service Training
- Customer-focused Service
- Call Centers
- Customer Insight
- Customer Engagement
- Long-term Customer Relationships
- Customer Satisfaction
- Customer Acquisition
- World Class Customer Service
- Commitment to Customer Service
- Project Management
- Team Management
- Management
- Customer Focused Design
- Outsourcing Management
- Passionate about work
- Passion for Success
- Passion for Helping Others
- Passion for Quality
- Customer Driven
- Success Driven
- Stakeholder Management
- Stakeholder Engagement
- Senior Stakeholder Management
- Stakeholder Workshops
- Design Workshops
- Delivering Workshops
- Team Workshops
- PowerPoint
- Poster Presentations
- Company Presentations
- Leadership
- Influence Others
- Positivity
- Positive Personality
- Positive Can-do Attitude
- Positive Team Player
- Positive Employee Relations
- Enthusiast
- Enthusiastic self-starter
- Empathy
- Can Do Approach
- Managing Deadlines
- Dedication to Continuous Improvement
- Highly Dedicated
- Highly motivated self-starter
- Contact Centers
- Enthusiastic Self Starter
- Sales
- Illustrator
- Customer Focused Service
- Long Term Customer Relationships
- Microsoft Office
- Team Leadership
- Positive Can Do Attitude
- Outsourcing
- Highly Motivated Self Starter
- Microsoft Word
Sue Moore Summary
- Sue Moore, based in United Kingdom, is currently a Founder and Director of The Immersion Project at The Immersion Project. Sue Moore brings experience from previous roles at Queen Alexandra Charity (QAC), Echo and Moore Engagement. Sue Moore holds a 1989 - 1992 Clarendon College. With a robust skill set that includes Customer Experience Design, Customer Experience, Customer Service Management, Customer Service Training, Customer-focused Service and more. Sue Moore has 2 emails on RocketReach.
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