Echo is a specialist water sector outsourced provider of customer service operations including customer contact handling, billing, meter reading and debt collection. Echo is also the developer of the UK market leading water customer care and billing system, RapidXtra, and Aptumo, new global cloud-based water billing software solution native to Salesforce. Echo combines best practice technology and processes with highly skilled and knowledgeable people to provide utility companies end-to-end customer contact capabilities. For more information, visit www.echo-ms.com
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Echo Managed Services Questions
The Echo Managed Services annual revenue was $91.3 million in 2026.
Hayley McIcm is the Managing Director of Echo Managed Services.
223 people are employed at Echo Managed Services.
The NAICS codes for Echo Managed Services are [561440, 56, 561, 5614, 56144].
The SIC codes for Echo Managed Services are [7372, 73, 737].
Top Echo Managed Services Employees
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Matt Bowd
General Manager, Asia Pacific at Echo Managed Services
Ballarat, VIC, AU11 -
Leanne Florence
Head of Operations at Echo Managed Services
The Royal Town of Sutton Coldfield, GB11 -
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