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Leanne Florence Location
The Royal Town of Sutton Coldfield, GB
Leanne Florence Work
Head of Operations @ (November 2023 - Present)
Operations Manager @ (August 2022 - November 2023)
Sales Service Manager @ (July 2022 - August 2022)
Service Delivery Manager @ (October 2017 - July 2022)
Managing Director @ Opserve Solutions (September 2016 - October 2017)
Operations Manager @ (October 2009 - August 2016)
Team Leader @ (January 2005 - October 2009)
Business Trainer @ (January 2002 - December 2004)
Insurance Advisor @ (July 1999 - December 2001)
Leanne Florence Education
University of Sunderland
Certificate in service management (Call centre management, planning, leadership)
2002-2003
University college Chester
Bachelor of Arts (BA) (English and History)
1996-1999
Leanne Florence Skills
Commercial Insurance
Operations Management
Performance Management
Personal Development
Change Management
Coaching
Team Leadership
Operational Planning
Customer Service
Business Transition
Insurance
Brokers
Management
Stakeholder Management
Leadership
Sales
Customer Experience
Employee Engagement
Business Strategy
Claims Management
Leanne Florence Summary
Leanne Florence, based in The Royal Town of Sutton Coldfield, GB, is currently a Head of Operations at Echo Managed Services. Leanne Florence brings experience from previous roles at LV=, Legal & General and Opserve Solutions. Leanne Florence holds a 2002 - 2003 Certificate in service management in Call centre management, planning, leadership @ University of Sunderland. With a robust skill set that includes Commercial Insurance, Operations Management, Performance Management, Personal Development, Change Management and more. Leanne Florence has 1 emails and 1 mobile phone numbers on RocketReach.
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