Customer Success Director @ IKO System - A Sidetrade company (March 2014 - November 2015)
Intrapreneur - Change Management and Customer Success Founder and Director @ (September 2010 - February 2014)
Senior CRM and Change Management Consultant @ (September 2007 - August 2010)
International Change Manager (Sales Processes) @ (February 2004 - May 2007)
Digital Marketing and Communication Consultant @ (July 2003 - January 2004)
Customer Service and CRM Manager @ (July 1999 - January 2003)
Export Sales Manager @ (October 1992 - June 1999)
Customer Quality Assurance Manager @ (May 1990 - October 1992)
Sue Moore Education
Paris School of Business
Masters Degree (Marketing and Communication)
2002-2003
University of Sunderland in London
Bachelor's Degree (Combined Honours) (German Studies and English/American Literature)
1984-1988
Sue Moore Skills
Strategy
Business Strategy
Leadership
Customer Success
Team Management
Management
Change Management
Business Development
Consulting
Management Consulting
Business Analysis
CRM
Business Process Improvement
Customer Satisfaction
Training
Project Management
Customer Service
International Development
Marketing
Solution Selling
Software Project Management
Internal Communications
French
ERP
Start-ups
Lead Generation
IT Strategy
Cloud Computing
Sales
Enterprise Software
B2B
Business Intelligence
SaaS
New Business Development
International Sales
Customer Relationship Management (CRM)
Digital Marketing
Account Management
Software as a Service (SaaS)
Customer Relationship Management
Start Ups
Software as a Service
Team Leadership
Salesforce.com
Strategic Partnerships
Sue Moore Summary
Sue Moore, based in Paris, FR, is currently a CCO and Co-Founder at Tivium. Sue Moore brings experience from previous roles at Success Chain, Engage Paris and Customer Success Excellence. Sue Moore holds a 2002 - 2003 Masters Degree in Marketing and Communication @ Paris School of Business. With a robust skill set that includes Strategy, Business Strategy, Leadership, Customer Success, Team Management and more. Sue Moore has 3 emails and 2 mobile phone numbers on RocketReach.
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