Subrata Sen Email & Phone Number
Director, Analytics @ Concentrix
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Subrata Sen Location
- Bengaluru, KA, IN
Subrata Sen Work
- Director, Analytics @ (January 2024 - Present)
- Director, Consulting @ (December 2019 - Present)
- Consulting - Associate Director @ (June 2019 - November 2019)
- Senior Manager Consulting @ (September 2014 - May 2019)
- Head Business Excellence - India @ (April 2010 - August 2014)
- GM Quality @ e4e (Concentrix) (October 2006 - March 2010)
- Senior Manager Operations @ e4e (acquired by Concentrix) (October 2004 - September 2006)
- Manager Operations @ e4e (acquired by Concentrix) (November 2003 - September 2004)
- Manager - Service Delivery @ DSS eContact Ltd. (March 2002 - October 2003)
- Manager - Operations @ VSPL (February 2001 - February 2002)
- Process Expert @ (June 1998 - December 2000)
Subrata Sen Education
- South Point
Secondary and Higher Secondary
1976-1989 - IHM
Subrata Sen Skills
- Account Management
- Analysis
- BPO
- Business Analysis
- Business Development
- Business Process Improvement
- Business Process Outsourcing (BPO)
- CRM
- Call Center
- Call Centers
- Consulting
- Contact Centers
- Customer Relations
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- IT Service Management
- ITIL
- Integration
- Leadership
- Management
- Operations Management
- Outsourcing
- Performance Management
- Pre-sales
- Process Management
- Program Management
- Project Management
- Project Planning
- Quality Assurance
- SLA
- Service Delivery
- Service-Level Agreements (SLA)
- Six Sigma
- Software Documentation
- Strategy
- Team Building
- Team Management
- Transition Management
- Vendor Management
- Customer Relationship Management Crm
- Information Technology
- Technology
- Process Excellence
- Operations
- Business Process Outsourcing Bpo
- Black Belt
- Service Level Agreements Sla
- Pre Sales
- Services
- Customer Relationship Management
- Service Level Agreements
- Business Process Outsourcing
Subrata Sen Summary
- Subrata Sen, based in Bengaluru, KA, IN, is currently a Director, Analytics at Concentrix. Subrata Sen brings experience from previous roles at Concentrix. Subrata Sen holds a 1976 - 1989 Secondary and Higher Secondary @ South Point. With a robust skill set that includes Account Management, Analysis, BPO, Business Analysis, Business Development and more. Subrata Sen has 2 emails and 1 mobile phone numbers on RocketReach.
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