Subrata Sen Email
Director, Analytics @ Concentrix
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Subrata Sen Location
- Bengaluru, KA, IN
Subrata Sen Work
- 2024 -now Director, Analytics @
- 2019 -now Director, Consulting @
- 2019 -2019 Consulting - Associate Director @
- 2014 -2019 Senior Manager Consulting @
- 2010 -2014 Head Business Excellence - India @
- 2006 -2010 GM Quality @ e4e (Concentrix)
- 2004 -2006 Senior Manager Operations @ e4e (acquired by Concentrix)
- 2003 -2004 Manager Operations @ e4e (acquired by Concentrix)
- 2002 -2003 Manager - Service Delivery @ DSS eContact Ltd.
- 2001 -2002 Manager - Operations @ VSPL
- 1998 -2000 Process Expert @
Subrata Sen Education
- South Point
Secondary and Higher Secondary
1976-1989 - IHM
Subrata Sen Skills
- Six Sigma
- Customer Relationship Management Crm
- Team Building
- Information Technology
- BPO
- Technology
- Customer Relations
- Call Center
- ITIL
- Account Management
- Customer Satisfaction
- Business Development
- Process Excellence
- Vendor Management
- Team Management
- Software Documentation
- Quality Assurance
- Strategy
- Operations
- Operations Management
- Contact Centers
- Business Process Outsourcing Bpo
- Black Belt
- Customer Service
- Sla
- Project Planning
- Business Process Improvement
- Management
- Outsourcing
- Process Management
- Transition Management
- Service Level Agreements Sla
- Pre Sales
- Call Centers
- Service Delivery
- Services
- Integration
- CRM
- Analysis
- IT Service Management
- Customer Relationship Management
- Service Level Agreements
- Business Process Outsourcing
- Performance Management
- Business Analysis
- Leadership
- Program Management
- Project Management
- Consulting
Subrata Sen Summary
- Subrata Sen, based in Bengaluru, KA, IN, is currently a Director, Analytics at Concentrix. Subrata Sen brings experience from previous roles at Concentrix. Subrata Sen holds a 1976 - 1989 Secondary and Higher Secondary @ South Point. With a robust skill set that includes Six Sigma, Customer Relationship Management Crm, Team Building, Information Technology, BPO and more. Subrata Sen has 2 emails on RocketReach.
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