Steven Matos Email & Phone Number
Director of Professional Services @ Miro
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Steven Matos Location
- Los Angeles, CA, US
Steven Matos Work
- 2025 -now Director of Professional Services @
- 2025 -2025 Head of Global Implementation Services @
- 2024 -2025 Senior Onboarding Services Leader for AMER and APAC @
- 2022 -2024 Senior Manager, Implementation @
- 2020 -2022 Manager, SMB Implementation @
- 2020 -2020 Senior Enterprise Project Manager @
- 2018 -2020 Enterprise Project Manager @
- 2018 -2018 Senior Implementation Consultant @ Cornerstone Advisors
- 2017 -2018 Healthcare IT Implementation Consultant @ Self-Employed
- 2017 -2018 Senior Implementation Consultant @
- 2016 -2017 Senior Implementation Consultant @
- 2013 -2016 Healthcare IT Implementation Consultant @
- 2013 -2013 Physician Access and Documentation Supervisor @
- 2012 -2013 Implementation Supervisor - Emergency Department Management (EDM) @
- 2011 -2012 Application and Senior Specialist - Emergency Department Management @
- 2010 -2010 Program Coordinator @
Steven Matos Education
- Johnson & Wales University
BA (Management)
2004-2008
Steven Matos Skills
- Strategic Services
- Implementation Services
- Business Process Improvement
- Onboarding
- Customer Relationship Management (CRM)
- Business Analytics
- Professional Services
- Workforce Management
- Project Delivery
- Coaching
- Performance Management
- Remote Team Management
- Service-Level Agreements (SLA)
- Key Performance Indicators
- Performance Metrics
- Customer Experience
- Key Metrics
- Performance Improvement
- Customer Success
- Account Management
- Software Implementation
- Healthcare Information Technology
- Software Documentation
- EHR
- Healthcare
- Microsoft Excel
- Electronic Medical Record (EMR)
- Data Analysis
- Healthcare Information Technology (HIT)
- Public Speaking
- Visio
- Project Implementation
- Leadership
- Teamwork
- Risk Assessment
- Communication
- Technical Communication
- Management
- Project Management
- Healthcare Consulting
- Documentation
- Consulting
- JIRA
- Salesforce.com
- Software as a Service (SaaS)
- Management Experience
- Analytical Skills
- Business Analysis
- Troubleshooting
- Change Management
Steven Matos Summary
- Steven Matos, based in Los Angeles, CA, US, is currently a Director of Professional Services at Miro. Steven Matos brings experience from previous roles at Miro and ServiceTitan. Steven Matos holds a 2004 - 2008 BA in Management @ Johnson & Wales University. With a robust skill set that includes Strategic Services, Implementation Services, Business Process Improvement, Onboarding, Customer Relationship Management (CRM) and more. Steven Matos has 3 emails and 2 mobile phone numbers on RocketReach.
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