Steven Coles Email
IT Field Service Technician @ Cognizant
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Steven Coles Location
- Cardiff, GB
Steven Coles Work
- IT Field Service Technician @ (May 2026 - Present)
- IT Field Service Technician @ (November 2021 - April 2026)
- IT Decom and Installation Engineer (Projects) @ (June 2021 - November 2021)
- IT Support Engineer and Project Support @ (March 2021 - June 2021)
- Onsite Support Engineer @ (February 2020 - March 2021)
- 2nd Line Support and IT Project Support @ (December 2019 - January 2020)
- ICT Onsite Support Engineer @ (February 2017 - December 2019)
- 2nd Line Desktop Engineer and IT Project Support @ (July 2016 - March 2017)
- Desktop Support Specialist @ (June 2016 - July 2016)
- 2nd Line Desktop Engineer and IT Project Support @ (April 2016 - June 2016)
- Openreach Project Engineer @ (October 2015 - November 2015)
- IT Support Engineer @ Simec Uskmouth Power Ltd
- Backfill and Field Engineer @ SCC (February 2015 - May 2015)
- IT Project Support and Field Tech @ The Bristol, Gloucestershire, Somerset and Wiltshire CRC Limited & NPS (Formerly (February 2014 - February 2015)
- Technical Support Analyst @ (November 2013 - January 2014)
- Lead IT Floorwalker @ (July 2013 - November 2013)
- IT Support Specialist @ Hoover (June 2012 - November 2012)
- IT Customer Service Officer and Project Coordinator @ (July 2011 - March 2012)
- IT Support Desk Coordinator @ (June 2011 - July 2011)
- ICT Service Desk Analyst @ (December 2008 - May 2011)
Steven Coles Education
- NILC
ITIL Foundation (Completed course )
2026-2026 - University of Wales Institute
(Studied for 2 years BSC in Software Development)
2005-2007 - Ystrad Mynach College, Mid Glamorgan
(BTEC National Diploma in Computing, Software Development)
2001-2003 - Attended Heolddu Comprehensive School 1996-2001
- Cisco Networking Academy
Cisco Certified Network Associate (CCNA) (Network and System Administration/Administrator)
Steven Coles Skills
- Technical Support
- Active Directory
- Windows Server
- Microsoft Exchange
- Management
- Microsoft Office
- 1st line support
- 2nd Line Support
- 3rd Line Support
- Customer Satisfaction
- VMware
- VPN
- ITIL v3 Foundations Certified
- IBM Servers
- Time Management
- SLA
- Remote User Support
- Remote Desktop
- Cisco Networking
- Build Strong Relationships
- Cloud Computing
- RAID
- Network Services
- SCCM
- Citrix
- Net Nanny
- Mobile Iron
- Blackberry
- Blackberry Enterprise Server
- Becrypt
- Bitlocker
- Operating Systems
- Windows & Mac operating systems
- Windows XP
- Windows 7
- Windows 8
- Windows 8.1
- Lotus Notes
- Service Desk
- Training Documentation
- Web Design
- Problem Solving
- Windows And Mac Operating Systems
Steven Coles Summary
- Steven Coles, based in Cardiff, GB, is currently a IT Field Service Technician at Cognizant. Steven Coles brings experience from previous roles at Integral UK Ltd, Admiral Group Plc, Cwm Taf Morgannwg University Health Board and Blake Morgan LLP. Steven Coles holds a 2026 - 2026 ITIL Foundation in Completed course @ NILC. With a robust skill set that includes Technical Support, Active Directory, Windows Server, Microsoft Exchange, Management and more. Steven Coles has 1 emails on RocketReach.
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