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Steven Albright Location
Kirkland, WA, US
Steven Albright Work
2021 -now Group Manager @
2018 -2021 Director of Product Development and Sales @ Elliott Team Dive Adventures
2016 -2018 Director of Central Reservations @
2015 -2016 Call Center Manager @ Global Voyages Group
2013 -2015 Operations and Adjudication Manager @
2007 -2013 Operations and Intake Manager - Call Center @
1999 -2007 General Manager Group Sales and Operations @
1996 -1999 Division Manager and Vice President @
1989 -1995 Sergeant @
Steven Albright Education
Oregon State University
BA (French Language and Literature)
1988-1992
Steven Albright Skills
Management
Customer Service
Event Planning
Program Management
Security
Public Relations
Account Management
Strategic Planning
Recruiting
Policy
Human Resources
Performance Management
Call Centers
Government
Project Management
Leadership
Six Sigma
Event Management
Capacity Planning
Presentation Skills
Team Building
Planning
Specifications
Suppliers
Infrastructure
Insurance
Sales
5S
Service Standards
Tour Operators
Adjudication
Utilities
Savings
Purchase
Visual Management
Quotations
Facilitation
Liability
Business Requirements
Professional Publications
Travel
Www
Coaching
Educational Workshops
PowerPoint
SharePoint
Uptime
MS Excel
Networking
Telecommunications
Relationship Management
Amadeus
Ownership
Microsoft Office
Operations Management
Training
Contract Negotiation
Scheduling
Crisis
Shares
Travel Sales
Social Security
Emergency
Customer Interaction
Holidays
Logistics
Office Management
Long Distance
Communication
LAN
Quality Assurance
User Requirements
Cost Savings
Operations
Change Management
Apollo
System Performance
Express.js
Cost Control
Compensation
Presentations
Art
Genesys
Gross Profit
Trade Shows
Resources
Interfaces
Reviews
Green Belt
Process Improvement
Performance Reviews
Outlook
Preventive Maintenance
Go
Analytical Skill
Agents
Military
Budgets
Kaizen
Group Dynamics
Christmas
Customer Experience
Customer Relationship Management
People Management
Team Leadership
Customer Satisfaction
Coaching and Mentoring
Customer Service Representatives
Steven Albright Summary
Steven Albright, based in Kirkland, WA, US, is currently a Group Manager at Direct Travel. Steven Albright brings experience from previous roles at Elliott Team Dive Adventures, Noble House Hotels & Resorts, Global Voyages Group and State of Washington. Steven Albright holds a 1988 - 1992 BA in French Language and Literature @ Oregon State University. With a robust skill set that includes Management, Customer Service, Event Planning, Program Management, Security and more. Steven Albright has 4 emails and 1 mobile phone numbers on RocketReach.
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