Steve Young Email & Phone Number
Vice President, Global Customer Services @ Palo Alto Networks
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Steve Young Location
- Hobart, TAS, AU
Steve Young Work
- Vice President, Global Customer Services @ (February 2020 - Present)
- Customer Service Transformation Consultant @ (January 2019 - February 2020)
- Vice President, Business Process and Technology @ (September 2017 - December 2018)
- Vice President Operations @ (September 2016 - August 2017)
- Senior Director, Global Services Operations @ (February 2013 - August 2016)
- Senior Director, Global Technical Services Transformation @ (May 2010 - February 2013)
- Principal @ Sy & Associates (January 2006 - May 2010)
- Vice President, North America Consumer Service @ (February 2005 - October 2005)
- Executive Vice President @ (October 2003 - December 2004)
- Member Board of Directors @ (July 2002 - June 2004)
- Vice President, Worldwide Customer Care @ (April 2000 - June 2003)
- Member of the Board of Directors, Practitioner and Innovator @ (March 2000 - Present)
- Director, Tandem Nonstop Support Centers @ (April 1990 - March 2000)
- Customer Support and Software Development @ (January 1978 - January 1990)
- Support Manager @ Messina Electronics (January 1982 - January 1984)
- Advisory Board Member @
Steve Young Education
- University of Hertfordshire
Bachelors (Computer Science)
Steve Young Skills
- Leadership
- Conflict Management
- Team Building
- Consulting
- Business Transformation
- Contract Management
- Call Center
- Software as a Service
- Workforce Planning
- Customer Satisfaction
- Business Development
- Vendor Management
- Process Improvement
- Strategy
- Business Planning
- Program Management
- Cross Functional Team Leadership
- Change Management
- Product Management
- Customer Service
- Enterprise Software
- Customer Support
- Technical Support
- Outsourcing Management
- Business Process Improvement
- Operational Excellence
- Management
- Business Strategy
- Knowledge Management
- Service Delivery
- CRM
Steve Young Summary
- Steve Young, based in Hobart, TAS, AU, is currently a Vice President, Global Customer Services at Palo Alto Networks. Steve Young brings experience from previous roles at Servicenow, Hewlett Packard Enterprise, Veritas Technologies LLC and Cisco. Steve Young holds a Bachelors in Computer Science @ University of Hertfordshire. With a robust skill set that includes Leadership, Conflict Management, Team Building, Consulting, Business Transformation and more. Steve Young has 1 emails and 2 mobile phone numbers on RocketReach.
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