Steve Young Email & Phone Number
Vice President, Global Customer Services @ Palo Alto Networks
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Steve Young Location
- Hobart, TAS, AU
Steve Young Work
- 2020 - now Vice President, Global Customer Services @
- 2019 - 2020 Customer Service Transformation Consultant @
- 2017 - 2018 Vice President, Business Process and Technology @
- 2016 - 2017 Vice President Operations @
- 2013 - 2016 Senior Director, Global Services Operations @
- 2010 - 2013 Senior Director, Global Technical Services Transformation @
- 2006 - 2010 Principal @ Sy & Associates
- 2005 - 2005 Vice President, North America Consumer Service @
- 2003 - 2004 Executive Vice President @
- 2002 - 2004 Member Board of Directors @
- 2000 - 2003 Vice President, Worldwide Customer Care @
- 2000 - now Member of the Board of Directors, Practitioner and Innovator @
- 1990 - 2000 Director, Tandem Nonstop Support Centers @
- 1978 - 1990 Customer Support and Software Development @
- 1982 - 1984 Support Manager @ Messina Electronics
- now Advisory Board Member @
Steve Young Education
- University of Hertfordshire
Bachelors (Computer Science)
Steve Young Skills
- Leadership
- Conflict Management
- Team Building
- Consulting
- Business Transformation
- Contract Management
- Call Center
- Software as a Service
- Workforce Planning
- Customer Satisfaction
- Business Development
- Vendor Management
- Process Improvement
- Strategy
- Business Planning
- Program Management
- Cross Functional Team Leadership
- Change Management
- Product Management
- Customer Service
- Enterprise Software
- Customer Support
- Technical Support
- Outsourcing Management
- Business Process Improvement
- Operational Excellence
- Management
- Business Strategy
- Knowledge Management
- Service Delivery
- CRM
Steve Young Summary
- Steve Young, based in Hobart, TAS, AU, is currently a Vice President, Global Customer Services at Palo Alto Networks. Steve Young brings experience from previous roles at Servicenow, Hewlett Packard Enterprise, Veritas Technologies LLC and Cisco. Steve Young holds a Bachelors in Computer Science @ University of Hertfordshire. With a robust skill set that includes Leadership, Conflict Management, Team Building, Consulting, Business Transformation and more. Steve Young has 3 emails and 1 mobile phone numbers on RocketReach.
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