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Alan Gilchrest Location
Santa Clara, CA, US
Alan Gilchrest Work
Vice President of Enterprise AI, Data and Analytics, Infrastructure, First Customer Experience @ (October 2023 - Present)
Chief Technology Officer @ (May 2022 - February 2023)
SVP, Conversational AI @ (June 2018 - June 2022)
Alexa - Global Head of Dialog Management, AI Agent Integration, Next Action Selection @ (June 2016 - June 2018)
Amazon.com - Global Head of Fast Track and Customer Promise @ (June 2014 - June 2016)
Technology Product Management, Kindle Content and Reading Experience @ (February 2010 - June 2014)
Senior Program Manager - Multi-channel Strategy @ (January 2007 - January 2010)
Senior Manager @ (January 2003 - January 2007)
Alan Gilchrest Education
Baylor University
Bachelor Of Business Administration (Management)
1991-1996
Alan Gilchrest Skills
Technical Design
Executive Leadership
Go-to-Market Strategy
Cross-functional Team Leadership
Agile Methodologies
Strategic Services
Technical Service Delivery
Resource Management
Operational Excellence
Monitoring Performance
Key Performance Indicators
Project Portfolio Management
Amazon Web Services (AWS)
Project Delivery
Professional Services
Change Management
Project Management
Budgeting
Software Industry
Communication
Management
Executive Management
International Business
Platform as a Service (PAAS)
Platform Architecture
Platform Development
Artificial Intelligence (AI)
Machine Learning
Product Development
Product Management
Amazon
Amazon Kindle
Supply Chain Management
Technical Product Management
Strategy
Team Leadership
CRM
Leadership
E-commerce
Competitive Analysis
SaaS
Vendor Management
Enterprise Software
Business Process Improvement
Strategic Partnerships
Cloud Computing
IT Strategy
Business Intelligence
Software as a Service (SaaS)
Customer Relationship Management (CRM)
Alan Gilchrest Summary
Alan Gilchrest, based in Santa Clara, CA, US, is currently a Vice President of Enterprise AI, Data and Analytics, Infrastructure, First Customer Experience at Palo Alto Networks. Alan Gilchrest brings experience from previous roles at LivePerson and Amazon. Alan Gilchrest holds a 1991 - 1996 Bachelor Of Business Administration in Management @ Baylor University. With a robust skill set that includes Technical Design, Executive Leadership, Go-to-Market Strategy, Cross-functional Team Leadership, Agile Methodologies and more. Alan Gilchrest has 2 emails and 2 mobile phone numbers on RocketReach.
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