Steve Roscoe Email
Business Planning Analyst @ Aldermore Bank
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Steve Roscoe Location
- Manchester, GB
Steve Roscoe Work
- 2021 -now Business Planning Analyst @
- 2014 -2021 Resource Planning Lead @
- 2009 -2014 Senior Resource Analyst @ Centrica
- 2007 -2009 Centre Planning Manager @ Friends Provident Plc
- 1999 -2007 ACD Consultant and Call Centre resource manager @
Steve Roscoe Education
- North Manchester and Sheena Simon College
(A levels)
1980-1988
Steve Roscoe Skills
- Call Center
- Contact Centers
- ACD
- Workforce Management
- Performance Management
- Genesys
- Telephony
- Inbound Marketing
- Call Routing
- Outsourcing
- Project Delivery
- Forecasting
- Customer Experience
- Call Centers
- Project Planning
- Stakeholder Management
- Analysis
- Avaya
- Service Delivery
- Sla
- Capacity Planning
- Resource Management
- Business Process Improvement
- Leadership
- Microsoft Excel
Steve Roscoe Summary
- Steve Roscoe, based in Manchester, GB, is currently a Business Planning Analyst at Aldermore Bank PLC. Steve Roscoe brings experience from previous roles at Royal London, Centrica, Friends Provident Plc and Friends Provident. Steve Roscoe holds a 1980 - 1988 North Manchester and Sheena Simon College. With a robust skill set that includes Call Center, Contact Centers, ACD, Workforce Management, Performance Management and more. Steve Roscoe has 2 emails on RocketReach.
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Raj Makanjee
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