Steve Bailey Email & Phone Number
Head of Complaints @ Sanctuary
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Steve Bailey Location
- Wilmslow, GB
Steve Bailey Work
- 2023 - now Head of Complaints @
- 2021 - 2023 Head of Complaints @
- 2020 - 2020 Complaints Transformation Consultant (Contract) @ McCarthy and Stone
- 2019 - 2019 Interim Head of Compliance Monitoring (Contract) @ Shelby Finance Ltd
- 2019 - 2019 Interim Head of Complaints and Quality Assurance Oversight (Contract) @ Shelby Finance Ltd
- 2018 - 2019 Project Manager - Remediation (Contract) @
- 2017 - 2018 Interim Head of Complaints and Project Lead - Complaints Transformation (Contract) @ BrightHouse
- 2017 - 2017 Project Lead - Complaints and Quality Assurance Transformation (Contract) @
- 2016 - 2017 Senior Regulatory Consultant - Complaints and Quality Assurance Transformation Project (Contract) @
- 2015 - 2015 Interim Head of Regulatory Risk (Operations and Technology) @
- 2014 - 2015 Interim Head of Complaints @
- 2013 - 2014 Lead Project Manager - Financial Services, Complaints and Quality Assurance Transformation (Contract) @
- 2011 - 2013 Interim Head of Complaints Management Information @
- 2009 - 2011 Head of Customer Experience and Complaint Handling @
- 2005 - 2008 Head of Regulatory Complaint Handling (Europe) @
- 2002 - 2005 Head of Operational Risk Management and Compliance Monitoring (Europe) @
- 2000 - 2002 Senior Compliance and Control Manager @
- 1986 - 2000 Internal Audit and Operational Risk Management (Various Roles) @
Steve Bailey Skills
- Complaint Management
- Operational Risk
- Operational Risk Management
- Internal Audit
- Operations Management
- Customer Experience
- Change Management
- Quality Assurance
- Banking
- Stakeholder Management
- Financial Services
- Project Management
- Credit Cards
- Financial Risk
- Management
- Strategy
- Risk Management
Steve Bailey Summary
- Steve Bailey, based in Wilmslow, GB, is currently a Head of Complaints at Sanctuary. Steve Bailey brings experience from previous roles at The AA, McCarthy and Stone and Shelby Finance Ltd. With a robust skill set that includes Complaint Management, Operational Risk, Operational Risk Management, Internal Audit, Operations Management and more. Steve Bailey has 2 emails and 1 mobile phone numbers on RocketReach.
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Top Sanctuary Employees
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Dan Walsh
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Gillian Lavety
Development Director – Scotland
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Steve Bailey
Head of Complaints
Wilmslow, GB
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