Stephen Forster Email & Phone Number
Director of Operations @ RFi Group
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Stephen Forster Location
- Melbourne, VIC, AU
Stephen Forster Work
- 2025 -now Director of Operations @
- 2019 -2026 Head Of Operations @
- 2018 -2019 Utilities Segment Consultant @
- 2017 -2018 Performance and Solutions Manager @
- 2016 -2016 Credit Support Manager @
- 2016 -2016 Recoveries and Resolution Manager @
- 2014 -2016 Collections Resolution Manager @
- 2014 -2014 Manager Customer Operations Insights @
- 2012 -2013 Manager Service Delivery @
- 2012 -2012 Onshore Operations Manager @
- 2011 -2012 Resource and Capcity Planning - BPO @
- 2010 -2011 Manager Resource and Planning Back Office @
- 2009 -2010 Program Operations Manager @
- 2007 -2009 Resource Planning Manager @
- 2004 -2007 Team Leader @
Stephen Forster Education
- Box Hill Institute
DipIT (Networking)
2002-2003 - La Trobe University
BSc (Medical Science)
1998-2000 - Ivanhoe Grammar
VCE
1990-1997
Stephen Forster Skills
- Workforce Management
- People Management
- Operations Management
- Call Center
- BPO
- Business Analysis
- Service Delivery
- Stakeholder Management
- Performance Management
- Business Process Improvement
- Process Improvement
- Avaya
- Team Management
- Team Leadership
- Resource Management
- Forecasting
- Workforce Planning
- Problem Solving
- Contact Centre
- Outsourcing
- Analysis
- Budgeting
- Excel
- SLA
- Scheduling
- Call Centers
- Contact Centers
- Management
- Vendor Management
- Business Process Outsourcing (BPO)
- Leadership
- Collections
- Business Process Outsourcing Bpo
- Training
- Business Process Outsourcing
Stephen Forster Summary
- Stephen Forster, based in Melbourne, VIC, AU, is currently a Director of Operations at RFI Global. Stephen Forster brings experience from previous roles at iSky Research | Digital Banking Intelligence, illion and Origin Energy. Stephen Forster holds a 2002 - 2003 DipIT in Networking @ Box Hill Institute. With a robust skill set that includes Workforce Management, People Management, Operations Management, Call Center, BPO and more. Stephen Forster has 2 emails and 1 mobile phone numbers on RocketReach.
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