Stephen Forster Email & Phone Number
Director of Operations @ RFi Group
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Stephen Forster Location
- Melbourne, VIC, AU
Stephen Forster Work
- Director of Operations @ (November 2025 - Present)
- Head Of Operations @ (January 2019 - March 2026)
- Utilities Segment Consultant @ (October 2018 - January 2019)
- Performance and Solutions Manager @ (January 2017 - September 2018)
- Credit Support Manager @ (September 2016 - December 2016)
- Recoveries and Resolution Manager @ (April 2016 - September 2016)
- Collections Resolution Manager @ (August 2014 - April 2016)
- Manager Customer Operations Insights @ (January 2014 - July 2014)
- Manager Service Delivery @ (December 2012 - December 2013)
- Onshore Operations Manager @ (September 2012 - December 2012)
- Resource and Capcity Planning - BPO @ (September 2011 - September 2012)
- Manager Resource and Planning Back Office @ (April 2010 - August 2011)
- Program Operations Manager @ (April 2009 - March 2010)
- Resource Planning Manager @ (September 2007 - March 2009)
- Team Leader @ (January 2004 - October 2007)
Stephen Forster Education
- Box Hill Institute
DipIT (Networking)
2002-2003 - La Trobe University
BSc (Medical Science)
1998-2000 - Ivanhoe Grammar
VCE
1990-1997
Stephen Forster Skills
- Workforce Management
- People Management
- Operations Management
- Call Center
- BPO
- Business Analysis
- Service Delivery
- Stakeholder Management
- Performance Management
- Business Process Improvement
- Process Improvement
- Avaya
- Team Management
- Team Leadership
- Resource Management
- Forecasting
- Workforce Planning
- Problem Solving
- Contact Centre
- Outsourcing
- Analysis
- Budgeting
- Excel
- SLA
- Scheduling
- Call Centers
- Contact Centers
- Management
- Vendor Management
- Business Process Outsourcing (BPO)
- Leadership
- Collections
- Business Process Outsourcing Bpo
- Training
- Business Process Outsourcing
Stephen Forster Summary
- Stephen Forster, based in Melbourne, VIC, AU, is currently a Director of Operations at RFI Global. Stephen Forster brings experience from previous roles at iSky Research | Digital Banking Intelligence, illion and Origin Energy. Stephen Forster holds a 2002 - 2003 DipIT in Networking @ Box Hill Institute. With a robust skill set that includes Workforce Management, People Management, Operations Management, Call Center, BPO and more. Stephen Forster has 2 emails and 1 mobile phone numbers on RocketReach.
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