Stephanie Bauer Email
Customer Experience Strategy Consultant @ Fifth Quadrant
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Stephanie Bauer Location
- United Kingdom
Stephanie Bauer Work
- Customer Experience Strategy Consultant @ (August 2011 - Present)
- Divisional Manager @ (January 2010 - July 2011)
- Operations and Performance Consultant @ Independent Contact Centre Consultant (September 2008 - February 2010)
- Business Operations Manager @ Excelior (June 2007 - July 2008)
- Channel Operations Manager @ (June 2005 - June 2007)
- Business Manager @ (January 1999 - January 2005)
Stephanie Bauer Skills
- Account Management
- Analysis
- BPO
- Business Analysis
- Business Process
- Business Process Improvement
- Business Strategy
- Business Transformation
- C-Level Relationships
- CRM
- Call Centers
- Change Management
- Client Relations
- Client management
- Coaching
- Consulting
- Contact Centers
- Contact Centre
- Contact Centre Strategy
- Contact centre best practice
- Contact centre establishment
- Cost Reduction
- Culture Change
- Customer Engagement
- Customer Experience
- Customer Experience Strategy
- Customer Satisfaction
- Employee Engagement
- Global Delivery
- Global Operations
- Human Resources
- Leadership
- Leadership Development
- Management
- Management Consulting
- Multi-Site Operations
- Multi-site Team Management
- Offshoring
- Operating Models
- Operations Management
- Operations Optimisation
- Outsourcing
- P&L Management
- People Management
- Performance Benchmarking
- Performance Improvement
- Performance Management
- Process Improvement
- Program Management
- Project Delivery
- Project Management
- Recruiting
- Service Delivery
- Sla
- Stakeholder Management
- Strategic Planning
- Strategy
- Talent Management
- Team Leadership
- Team Management
- Technology migration
- Tender Management
- Tender Preparation
- Training Delivery
- Training and Development (HR)
- Vendor Management
- Workforce Management
- Workforce Planning
Stephanie Bauer Summary
- Stephanie Bauer, based in United Kingdom, is currently a Customer Experience Strategy Consultant at Fifth Quadrant Cx. Stephanie Bauer brings experience from previous roles at Datacom, Independent Contact Centre Consultant, Excelior and Aapt. With a robust skill set that includes Account Management, Analysis, BPO, Business Analysis, Business Process and more.
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Top Fifth Quadrant Employees
Stefanie Jones
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