Smith Optics Technology Stack

Ada is a computer software company that features a chatbot-based platform that helps enterprise businesses to automate customer experience.

Atlassian Confluence is a knowledge management software with flexible customization, organization and a powerful search engine, empowering collaboration and innovation.

JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign work, & follow team activity.

Microsoft Project helps users plan projects and collaborate from virtually anywhere with the right tools for project managers, project teams, and decision makers.

Explore Word is an easier screen-reading experience, new ways to work together on documents, and tools that help customers to polish their documents.

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do.

Ada's AI-powered platform enables enterprise businesses around the world to automate incredible customer service that saves time, reduces cost, and improves the customer experience.

Freshdesk is an online cloud-based customer service software providing helpdesk support.

Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify their IT operations.

Salesforce Commerce Cloud is a cloud-based service for unifying the way businesses engage with customers over any channel or device.

SAP Hybris is an ecommerce product platform that is used to address a family of products involving Customer Experience and Management.

Adobe helps organisations in creation of multimedia and creativity software products, with a more recent foray into digital marketing software.

JIRA is a bug tracking, issue tracking and project management software from Atlassian.

Cloudflare Content Delivery Network (CDN) is a geographically distributed group of servers that ensure fast delivery of Internet content, including HTML pages, JavaScript files, stylesheets, and images.

Vimeo PRO is a business video hosting platform.

Adobe Illustrator is a vector graphics editor.

SolidWorks is a solid modeling computer-aided design and computer-aided engineering computer program published by Dassault Systèmes, that is used to develop mechatronics systems from beginning to end

Adobe Marketing Cloud is an online marketing and website optimization software that integrates all online marketing platforms into the one dashboard.

Facebook is a social networking site that makes it easy for people to connect and share with family and friends online.

Google Maps is a web-based service that enables users to find local businesses, view maps, get driving directions, and more.

Google Tag Manager helps marketers control the end-to-end process of adding website tags.

Imgur is an online image sharing and image hosting service,

Instagram is a photgraph & video sharing social networking service for people to easily connect and share with family and friends online.

Mailgun offers APIs that allow users to send, receive and track emails.

Twitter is a microblogging and social networking service on which users post and interact with messages known as "tweets".

AWS Route53 is a Cloud DNS service helps in customers to route end user requests to internet applications.

Campaign Monitor is the leading provider of professional-grade email marketing and automation software for growing businesses.

Google Analytics allows users to measure sales & conversions, plus gain fresh insights into how visitors use sites, & how they arrived on site.

Lattice is a predictive analytics and sales enablement software that fully integrates with their CRM to identify upsell and cross sell prospects within their sales database. Lattice assesses vast amounts of trends and data analytics from within their CRM to compile valuable future insights and sales predictions that helps client to identify new revenue stream.

Cloudflare mitigates threats from website scraping to application level attacks e.g. SQL Injection and DDOS Protection without any additional hardware.

Cookiebot is a GDPR and ePrivacy compliant cookie and online tracking solution.

reCAPTCHA is a CAPTCHA-like system designed by Google to establish that a computer user is human.

Demandware provides enterprise cloud commerce solutions that empower world’s leading retailers to continuously innovate.

hybris produces enterprise multichannel e-commerce and product content management (PCM) software.

Narvar is a platform of shipping and delivery solutions for retailers.

GraphQL is an open-source data query and manipulation language for APIs, and a runtime for fulfilling queries with existing data.

Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.

JavaScript is the programming language of HTML and the Web.

Visual Basic is an object-oriented programming language developed by Microsoft.

MySQL is an open source database that supports scalable web-based and embedded database applications.

Oracle Database is an object-relational database management system.

SAP HANA is an in-memory, column-oriented, relational database management system.

Spring Framework provides a comprehensive programming and configuration model for modern Java-based enterprise applications - on any kind of deployment platform.

Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.

SAP Cloud Platform is the agile platform-as-a-service (PaaS) for digital transformation, with comprehensive application development services and capabilities that allows businesses to collect, manage, analyze and leverage information of all types.

SAP S/4HANA is the digital core that connects your enterprise with people, business networks, the internet of things, big data, and more.

Stripe is an online payment processing tool for internet businesses. Stripe handles everything, including storing cards, subscriptions, and direct payouts to their bank account. Meticulously designed APIs and functionality help users create the best possible product for their users.

Stripe Connect provides a powerful API and other tools needed to accept payments, as well as onboard, verify, and pay sellers and service providers. Users can tailor integration in various ways.

Yotpo helps commerce brands leverage customer reviews and photos throughout the buyer journey to increase trust, social proof, and sales

Zendesk is an cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction.