sinchnz Information

Welcome to sinch! We are a NZ based internet service provider based in Christchurch. Q&A: Can I get fibre? If you are in Christchurch, Lincoln, Rolleston, Rangiora or Kaiapoi then yes, you can get sinch fibre though we would have to check with Enable to confirm your street has fibre available. What about ADSL (traditional broadband) or VDSL? We can provide these nationwide so long as the service is available in your area, if in doubt just give us a call on 0800 LOADFAST (0800 562332) or contact us via our web page (www.sinch.co.nz) You say you load faster - surely all plans are the same? Very astute of you to pick up on this and I'm so glad you asked. Unfortunately not all plans are the same, the speed quoted for a connection is the maximum speed available from the local exchange to your house. However, from then on things get a bit more complex and you may hear people talk about contention ratios. Put simply it means you are sharing a connection with other people and like a motorway at rush hour the maximum speed might be 100 km/h but in reality you will get nowhere near that speed. At sinch, we operate a lower contention ratio than other players so you don't get the same bottlenecks. In fact in a recent test our VDSL service outperformed a 100MB fibre connection from the big boys when accessing US based sites (those ending in .com) Hmmm, when I call will I get one of those call centres where they don't know anything? No - not with sinch. Your call will be answered by a kiwi in Christchurch who will be able to help you. What do I have to do to sign up? Just visit www.sinch.co.nz to check out the plans, then go to the sign up page and give us your details, we'll take it from there. Is it really that easy? Yup! Why should it be hard? Let us do the hard work for you.