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Simon Ward Location
Ireland
Simon Ward Work
Head of Customer Success @ (July 2025 - Present)
Manager, Global Product Implementation @ (April 2024 - December 2024)
Head of Implementation Services @ (April 2021 - May 2023)
Senior Customer Success Manger @ (October 2020 - March 2021)
Customer Success Manager @ (October 2018 - September 2020)
Customer Success Lead @ (December 2016 - July 2018)
Head of Sales and Growth @ (April 2015 - July 2018)
Business Development and Analyst @ (December 2013 - April 2015)
Commercial Manager @ (January 2010 - January 2013)
Simon Ward Education
University College Dublin
Master of Arts (MA) (Economics)
2007-2008
University College Dublin
Bachelor of Arts (BA) (Economics)
2003-2006
Simon Ward Skills
B2B
CRM Integration
Capacity Planning
Customer Insight
Customer Satisfaction
Customer Support
Customer insights
Data Analysis
Digital Marketing
Digital Media
Digital Strategy
Job Tracking
Management
Performance Metrics
Project Management
SEM
SEO
SEO Audits
Social Media
Strategic Partnerships
Strategy
Simon Ward Summary
Simon Ward, based in Ireland, is currently a Head of Customer Success at Kota. Simon Ward brings experience from previous roles at Rippling and Intercom. Simon Ward holds a 2007 - 2008 Master of Arts (MA) in Economics @ University College Dublin. With a robust skill set that includes B2B, CRM Integration, Capacity Planning, Customer Insight, Customer Satisfaction and more. Simon Ward has 5 emails and 2 mobile phone numbers on RocketReach.
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