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Simon Hales Location
Barnstead, NH, US
Simon Hales Work
Service Manager @ (November 2019 - Present)
Data Operations Manager @ (March 2018 - October 2019)
Service Manager @ (January 2016 - March 2018)
Senior Federal Support Operations Manager @ (May 2014 - October 2015)
Senior Operations Manager @ (December 2009 - May 2014)
Customer Service Account Mananger @ (April 2008 - June 2010)
Staff Engineer, Global Network Product Support @ Nortel Networks (February 2001 - May 2007)
Senior Engineering Group Lead Engineer Premium and Global Accounts @ Nortel Networks (January 2000 - February 2001)
Sr. Technical Support Engineer, Premium Services Group @ Nortel Networks (May 1998 - January 2000)
Technical Support Engineer @ (June 1997 - May 1998)
Inside Sales Representative @ (May 1996 - June 1997)
Simon Hales Education
Priestly College 1985
Simon Hales Skills
BGP
Business Process Improvement
Crisis Stabilization
Customer Relationship Management (CRM)
Customer Service
Customer Support
Diversity & Inclusion
Enterprise Software
Ethernet
IP
IP Networking
Integration
Internet Protocol (IP)
Internet Protocol Suite (TCP/IP)
Management
Network Design
Networking
Process Improvement
Program Management
Project Management
Routing Protocols
SIP
Session Initiation Protocol (SIP)
Strategy
TCP/IP
Team Leadership
Technical Support
Telecommunications
Troubleshooting
VoIP
Voice over IP (VoIP)
Wireless
Internet Protocol Suite Tcp/Ip
Voice Over Ip Voip
Marketing
Requirements Analysis
Session Initiation Protocol Sip
Usability Testing
Microsoft Excel
Internet Protocol Ip
System Integration Testing
Voice Over Ip
Session Initiation Protocol
Internet Protocol Suite
Internet Protocol
Simon Hales Summary
Simon Hales, based in Barnstead, NH, US, is currently a Service Manager at Juniper Networks. Simon Hales brings experience from previous roles at Integration Partners and Avaya. Simon Hales holds a Priestly College. With a robust skill set that includes BGP, Business Process Improvement, Crisis Stabilization, Customer Relationship Management (CRM), Customer Service and more. Simon Hales has 2 emails and 1 mobile phone numbers on RocketReach.
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