Senior Commercial Marketing Manager @ (February 2015 - October 2015)
Senior Product Marketing Manager @ (September 2013 - February 2015)
Associate Product Manager, Swiftpage International @ (March 2013 - September 2013)
Customer Service Delivery Lead @ (May 2010 - March 2013)
Product Lead @ (December 2007 - May 2010)
ACT! Support Technician @ (March 2005 - November 2007)
Second Line Technician @ Convergys (August 2004 - March 2005)
Second Line Technician @ (December 2002 - August 2004)
Simon Hales Education
Monkseaton Community High School 1997-2002
Simon Hales Skills
CRM
Customer Experience
Product Marketing
Cloud Computing
Process Improvement
Software Implementation
Enterprise Software
Product Management
Software Project Management
Technical Support
Business Analysis
Business Intelligence
Strategy
Integration
Business Process
Call Centers
Email Marketing
Project Planning
Requirements Analysis
Pre-sales
Sage
Change Management
Team Management
Team Leadership
Software Product Management
Project Management
Call Center
Customer Service
Agile Methodologies
Software Documentation
Service Delivery
Swiftpage
ERP
Product Launch
Business Strategy
Pricing Strategy
Project Delivery
Requirements Gathering
Business Process Improvement
Stakeholder Management
Mobile Technology
Product Development
Mobile Devices
Cloud Applications
Marketing Communications
Marketing Strategy
Contract Pricing
Pricing Analysis
Commercial Awareness
Pricing
PowerPoint
Microsoft Word
Leadership
Microsoft Excel
Pre Sales
Marketing
Microsoft Office
Management
Simon Hales Summary
Simon Hales, based in Tynemouth, GB, is currently a Senior Consultant - Product Management at Opencast. Simon Hales brings experience from previous roles at NBS, Home Group and tombola. Simon Hales holds a 1997 - 2002 Monkseaton Community High School. With a robust skill set that includes CRM, Customer Experience, Product Marketing, Cloud Computing, Process Improvement and more. Simon Hales has 1 emails on RocketReach.
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