Shouvik Sen Email & Phone Number
Director of Training and Quality @ Concentrix
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Shouvik Sen Location
- Pune, MH, IN
Shouvik Sen Work
- Director of Training and Quality @ (September 2026 - Present)
- Associate Director - Training and Quality @ (December 2023 - September 2026)
- Group Leader, Training and Quality @ (January 2021 - February 2024)
- Sr. Manager - Training and Quality @ (January 2019 - January 2021)
- Training and Quality Manager @ (April 2015 - January 2019)
- Deputy Manager Quality @ (May 2013 - April 2015)
- Assistant Quality Manager @ (July 2011 - April 2013)
- Lead training facilitator @ (August 2008 - June 2011)
- Technical Process Trainer @ (May 2005 - August 2008)
Shouvik Sen Education
- Bangalore University
Bachelor of Science (Computers, Maths and Stats)
2002-2005 - Garden City College, Bangalore
Bachelor of Science (math, stats and computers)
2002-2005
Shouvik Sen Skills
- Analysis
- BPO
- Business Analysis
- Business Analytics
- Business Process Improvement
- Business Process Re-engineering
- Business Transformation
- CRM
- Call Centers
- Change Management
- Client Presentation
- Coaching
- Consulting
- Contact Center Strategy
- Content Development
- Customer Service
- Data Analysis
- Data Analytics
- Data Presentation
- Data Quality
- Decision-Making
- Deployment
- Human Resources
- Leadership
- Management
- Mentoring
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Word
- Operational Risk Management
- Operations Management
- Outsourcing
- Performance Management
- Planning
- Presentation Design
- Presentation Skills
- Project Planning
- Quality
- Quality Assurance
- Quality Control
- Quality Management
- Quality of Service (QoS)
- Risk Assessment
- Risk Management
- Strategy
- Team Management
- Training
- Transition Management
- User Acceptance Testing
- Vendor Management
Shouvik Sen Summary
- Shouvik Sen, based in Pune, MH, IN, is currently a Director of Training and Quality at Concentrix. Shouvik Sen brings experience from previous roles at Concentrix. Shouvik Sen holds a 2002 - 2005 Bachelor of Science in Computers, Maths and Stats @ Bangalore University. With a robust skill set that includes Analysis, BPO, Business Analysis, Business Analytics, Business Process Improvement and more. Shouvik Sen has 2 emails and 1 mobile phone numbers on RocketReach.
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