Shona Sinclair Email
Senior Principal, Customer Advocacy @ Epicor
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Shona Sinclair Location
- Kingston upon Thames, GB
Shona Sinclair Work
- 2025 - now Senior Principal, Customer Advocacy @
- 2020 - 2025 Principal Customer References @
- 2019 - 2020 Social Media Specialist @
- 2016 - 2020 Freelance Social Media Manager @ The Social Leap
- 2013 - 2020 Company Secretary and Finance Manager (Part time) @ Drumphin Dynamics Consulting Ltd
- 2016 - 2016 Trainee Social Media Manager @
- 2007 - 2008 Lean Six Sigma Project Team Member (Part-time) @
- 2006 - 2008 XLOB and AM Senior Service Delivery Manager @
- 2000 - 2006 Service Delivery Manager for AM Services @
- 1999 - 2000 SAP Interfaces Team Leader and Environment Manager @
- 1998 - 1999 Software Developer and Support Analyst for Citibank Eurobond Business @
- 1997 - 1998 Business Support for Application Management @
Shona Sinclair Education
- Digital Mums
CPD Social Media Management Course (Digital Marketing and Social Media)
2016 - 2016 - Prifysgol Aberystwyth University
Bachelor of Science (BSc) (Mathematics and Statistics, Education)
1993 - 1996
Shona Sinclair Skills
- Service Delivery Management
- Customer Relationship Management Crm
- Team Building
- Social Media
- KPI implementation
- Data Analysis
- Community Engagement
- Team Management
- Team Leadership
- Digital Marketing
- Offshoring
- Strategy
- Cross Functional Team Building
- Bookkeeping
- Financial Analysis
- Sla
- Social Media Marketing
- Management
- Analytical Skills
- Lean Six Sigma
- Client Rapport
- Marketing Strategy
- ITIL v3 Foundations Certified
- Service Delivery
- IT Service Management
- Customer Relationship Management
Shona Sinclair Summary
- Shona Sinclair, based in Kingston upon Thames, GB, is currently a Senior Principal, Customer Advocacy at Epicor. Shona Sinclair brings experience from previous roles at Epicor, The Social Leap and Drumphin Dynamics Consulting Ltd. Shona Sinclair holds a 2016 - 2016 CPD Social Media Management Course in Digital Marketing and Social Media @ Digital Mums. With a robust skill set that includes Service Delivery Management, Customer Relationship Management Crm, Team Building, Social Media, KPI implementation and more. Shona Sinclair has 2 emails on RocketReach.
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