Shep Hyken Email & Phone Number
CAO (Chief Amazement Officer), Customer Service Speaker, Customer Experience Expert, Podcast Host @ Shepard Presentations, LLC
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Shep Hyken Location
- St. Louis, MO, US
Shep Hyken Work
- CAO (Chief Amazement Officer), Customer Service Speaker, Customer Experience Expert, Podcast Host @ (August 1983 - Present)
- Opening Session Keynote Speaker @ (August 1983 - Present)
- Keynote Speaker @ (August 1983 - Present)
- High Point University CX Expert In Residence @ (September 2024 - Present)
- C-Suite Advisor and a C-Suite Radio Host @ (January 2017 - December 2023)
- Live Fireside Chat Event @ (November 2020 - November 2020)
- Customer Service Speaker @ (October 2020 - October 2020)
Shep Hyken Education
- University of Missouri - St. Louis
(Marketing, Speech Communications, English)
1978-1982
Shep Hyken Skills
- Customer Service
- Customer Loyalty
- Public Speaking
- Customer Relations
- Customer Experience
- Employee Engagement
- Employee Relations
- Published Author
- Online Training
- Customer Service Training
- Building Relationships
- Employee Loyalty
- Client Loyalty
- Loyalty Programs
- Client Retention
- Internal Communications
- Internal Customer Service
- External Customer Service
- Motivation
- Professional Speaker
- Brand Loyalty
- Business Coaching
- Business Strategy
- CRM
- Coaching
- Conflict Resolution
- Corporate Communications
- Customer Acquisition
- Customer Engagement
- Customer Retention
- Customer Satisfaction
- E-Learning
- Employee Training
- Entrepreneurship
- Executive Coaching
- Lead Generation
- Leadership
- Leadership Development
- Long-term Customer Relationships
- Management
- Marketing Communications
- Motivational Speaking
- Networking
- Organizational Effectiveness
- Sales
- Small Business
- Strategy
- Time Management
- Training
- Webinars
- Long Term Customer Relationships
- E Learning
- Business Development
- Research
- Microsoft Excel
- Strategic Planning
- Curriculum Design
- Curriculum Development
- Marketing
Shep Hyken Summary
- Shep Hyken, based in St. Louis, MO, US, is currently a CAO (Chief Amazement Officer), Customer Service Speaker, Customer Experience Expert, Podcast Host at Shepard Presentations, LLC. Shep Hyken brings experience from previous roles at Shepard Presentations, LLC, High Point University and The C-Suite Network. Shep Hyken holds a 1978 - 1982 University of Missouri - St. Louis. With a robust skill set that includes Customer Service, Customer Loyalty, Public Speaking, Customer Relations, Customer Experience and more. Shep Hyken has 3 emails and 3 mobile phone numbers on RocketReach.
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