HDI's mission is to advance the technical support and service management industry through value-based connections that last a lifetime. We deliver these connections through: • community resources • transformative training and certification • industry-leading events • outcome-oriented consulting services • best-practice content For over 35 years, HDI has empowered tens of thousands of IT support and service management professionals to grow their careers and positively impact their teams and organizations. Lean on our team of experts – and our resources – to take your support center's performance to new heights.
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HDI Questions
The HDI annual revenue was $5.2 million in 2026.
Preeti Burns is the President of HDI.
170 people are employed at HDI.
HDI is based in New York, New York.
Top HDI Employees
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Preeti Burns
President at HDI
Katy, TX, US45 -
Don Jang
CEO at HDI
Daejeon, South Korea1 -
Austin Texas
VP Communications at HDI
Austin, TX, US11 -
Cynthia Monroe
Vice President, Membership San Diego HDI Chapter at HDI
San Diego, CA, US25 -
Jake Phaude
IT Manager at HDI
Pocatello, ID, US1 -
Michelle Steenhoek
Director, Conferences and Events at HDI
Englewood, CO, US21 -
Jon Jennings
Owner at HDI
Bristol, GB1 -
Michael Elliott
Owner at HDI
Denver, CO, US45+ -
Mario Williams
VIce President of Communication at HDI
Omaha, NE, US2
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