HDI's mission is to advance the technical support and service management industry through value-based connections that last a lifetime. We deliver these connections through: • community resources • transformative training and certification • industry-leading events • outcome-oriented consulting services • best-practice content For over 35 years, HDI has empowered tens of thousands of IT support and service management professionals to grow their careers and positively impact their teams and organizations. Lean on our team of experts – and our resources – to take your support center's performance to new heights.
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HDI Questions
The HDI annual revenue was $5.2 million in 2026.
Preeti Burns is the Executive Director, IT Services of HDI.
159 people are employed at HDI.
HDI is based in New York, New York.
Top HDI Employees
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Preeti Burns
Executive Director, IT Services at HDI
Katy, TX, US35 -
Tom Peperer
President at HDI
Baltimore, MD, US1 -
Don Jang
CEO at HDI
Daejeon, South Korea -
Austin Texas
VP Communications at HDI
Austin, TX, US11 -
Cynthia Monroe
Vice President, Membership San Diego HDI Chapter at HDI
San Diego, CA, US35 -
Mario Williams
VIce President of Communication at HDI
Omaha, NE, US1 -
Michelle Steenhoek
Director, Conferences and Events at HDI
Englewood, CO, US11 -
Michael Elliott
Owner at HDI
Denver, CO, US45+ -
Jake Phaude
IT Manager at HDI
Pocatello, ID, US1 -
Jon Jennings
Owner at HDI
Bristol, GB1
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