Built on a robust ITSM platform, SysAid’s Agentic AI adds a powerful new operational layer to IT—automating the repetitive, time-consuming work that keeps teams stuck in reactive mode. AI Agents take the first action, so IT pros step in only when truly needed. The result? A team free to focus on optimization, innovation, and bigger challenges. Go live in weeks with fast onboarding, no heavy migrations, and zero steep learning curves. SysAid’s AI is purpose-built for IT, with security and governance built in. And with award-winning support, you’re set up for success. ITSM run by AI—and you. 100X more impactful.
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The SysAid annual revenue was $20 million in 2026.
Avi Kedmi is the CEO of SysAid.
215 people are employed at SysAid.
SysAid is based in Toronto, Ontario.
The NAICS codes for SysAid are [5415, 541, 54151, 54, 541513].
The SIC codes for SysAid are [737, 73].