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Built on a robust ITSM platform, SysAid’s Agentic AI adds a powerful new operational layer to IT—automating the repetitive, time-consuming work that keeps teams stuck in reactive mode. AI Agents take the first action, so IT pros step in only when truly needed. The result? A team free to focus on optimization, innovation, and bigger challenges. Go live in weeks with fast onboarding, no heavy migrations, and zero steep learning curves. SysAid’s AI is purpose-built for IT, with security and governance built in. And with award-winning support, you’re set up for success. ITSM run by AI—and you. 100X more impactful.

Website http://www.sysaid.com
Revenue $20 million
Funding $30 million
Employees 245 (215 on RocketReach)
Founded 2002
Address 80 Atlantic Ave Toronto Ontario M6K 1X9, 5th Floor, Toronto, Ontario M6K 1X9, CA
Phone +61 2 9416 0890
Technologies
Industry Software Development, Custom Software & Technical Consulting, Business/Productivity Software, IT Help Desk, Software, Knowledge Base, Asset Management, ITIL Change, Incident, Problem Management, SLA /SLM, IT Benchmark, Patch Management, Remote Control, End-User Portal, Monitoring, Mobile Device Management (MDM), Live Chat, Password Reset, Mobile Apps, Tasks & Pojects
Web Rank 325057
Web Visits 162260
Keywords It Service Management, Help Desk Software, It Operations Management, Service Orchestration, Service Desk Automation, Incident Management Software, It Support Software, Generative Ai, It Help Desk, Ticketing System, Self Service Portal, Problem Management Software, Change Management Software, Knowledge Base Software, Data Driven It, Customer Service Software, Asset Management Software, Cloud Based Software, Saas
Competitors Zoho, ServiceNow, Atlassian, BMC Software, Ivanti, SolarWinds, Cherwell Software, Kickserv, Zendesk Sell, ManageEngine +37 more (view full list)
SIC SIC Code 737 Companies, SIC Code 73 Companies
NAICS NAICS Code 5415 Companies, NAICS Code 541 Companies, NAICS Code 54151 Companies, NAICS Code 54 Companies, NAICS Code 541513 Companies

SysAid Questions

The SysAid annual revenue was $20 million in 2026.

Avi Kedmi is the CEO of SysAid.

215 people are employed at SysAid.

SysAid is based in Toronto, Ontario.

The NAICS codes for SysAid are [5415, 541, 54151, 54, 541513].

The SIC codes for SysAid are [737, 73].

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