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Sharon Hoffman Location
Chapel Hill, NC, US
Sharon Hoffman Work
Senior Global Sales Communications Strategist @ (July 2021 - Present)
Senior Communications Manager @ (August 2018 - July 2021)
Training Delivery Manager @ (November 2017 - August 2018)
Manager Field Communications @ (June 2013 - November 2017)
Training and Quality Manager and Quality Advisory Manager @ (August 2009 - June 2013)
Technical Support Manager @ (March 2007 - May 2009)
Manager @ (January 1989 - January 2006)
Sharon Hoffman Education
University of Phoenix
Bachelor's degree
2010-2012
Sharon Hoffman Skills
Telecommunications
Call Centers
Customer Satisfaction
Call Center Development
Management
Workforce Management
Technical Support
Customer Experience
Cloud Computing
Customer Retention
Broadband
Employee Training
Troubleshooting
Vendor Management
VoIP
Sales
Microsoft Office
Microsoft Excel
Public Relations
Marketing Communications
Continuous Improvement
WordPress
Dreamweaver
Team Leadership
Process Improvement
Sharon Hoffman Summary
Sharon Hoffman, based in Chapel Hill, NC, US, is currently a Senior Global Sales Communications Strategist at Red Hat. Sharon Hoffman brings experience from previous roles at Charter Communications, Altice USA and Cablevision. Sharon Hoffman holds a 2010 - 2012 Bachelor's degree @ University of Phoenix. With a robust skill set that includes Telecommunications, Call Centers, Customer Satisfaction, Call Center Development, Management and more. Sharon Hoffman has 5 emails and 6 mobile phone numbers on RocketReach.
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