Shannon Johnson Email & Phone Number
VP, Customer and Business Operations (VP, Global Customer Support and Adoption) @ Sprout Social, Inc.
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Shannon Johnson Location
- Saint Petersburg, FL, US
Shannon Johnson Work
- 2025 -now VP, Customer and Business Operations (VP, Global Customer Support and Adoption) @
- 2020 -2025 Head of Global Customer Support Operations @
- 2021 -2021 Commercial Chair, Women@Sprout @
- 2018 -2020 Head of Operations and Professional Services @
- 2017 -2020 Co-Founder and Head of PowerWomen @
- 2016 -2018 Head of Customer and Product Operations @
- 2014 -2016 Sr. Manager, Solutions Engineering @
- 2013 -2014 Technical Program Manager, Engineering @
- 2012 -2013 Technical Program Manager, eChannels (Contract) @
- 2011 -2012 Client Services Project Manager @
- 2009 -2011 Lead Implementation Project Manager @
- 2007 -2009 Sr. Software Support Technician @
- 2006 -2007 Operational Specialist @
- 2003 -2005 Client Service Representative @ Labor Ready
- 1996 -2003 Food Service and Retail
Shannon Johnson Education
- Columbia College Chicago
Bachelor of Fine Arts (B.F.A.) (Painting/Sculpture/Photography)
1999-2003
Shannon Johnson Skills
- Project Management
- Business Process
- Software Project Management
- Databases
- SDLC
- Analysis
- Leadership
- Process Improvement
- Team Building
- Change Management
- Business Analysis
- Software Documentation
- Customer Service
- Visio
- SharePoint
- Salesforce.com
- Business Intelligence
- SaaS
- SQL
- Troubleshooting
- Agile Methodologies
- E-commerce
- Global E-commerce
- PCI Standards
- International Business
- Agile & Waterfall Methodologies
- Risk Management
- Scrum
- Mobile Product Development
- Vendor Management
- Agile Project Management
- Kanban
- Solution Architecture
- Creative Solutions
- Solution Implementation
- JavaScript
- Marketing
- ASP.NET Web API
- XML
- ASP.NET MVC
- Business Process Improvement
- LINQ
- CSS
- Bootstrap
- Mobile Product
- ASP
- Agile and Waterfall
- Razor
- Global E Commerce
- Ruby on Rails
- WordPress
- Photoshop
- Software Project
- Agile and Waterfall Methodologies
- MySQL
- Microsoft Word
- Ninject
- KnockoutJS
- Software Development Life Cycle Sdlc
- Net
- HTML
- Web Design
- MVC
- E Commerce
- User Interface Design
- C#
- PHP
- Software Development Life Cycle
- .NET
Shannon Johnson Summary
- Shannon Johnson, based in Saint Petersburg, FL, US, is currently a VP, Customer and Business Operations (VP, Global Customer Support and Adoption) at Sprout Social, Inc.. Shannon Johnson brings experience from previous roles at Sprout Social, Inc. and PowerReviews. Shannon Johnson holds a 1999 - 2003 Bachelor of Fine Arts (B.F.A.) in Painting/Sculpture/Photography @ Columbia College Chicago. With a robust skill set that includes Project Management, Business Process, Software Project Management, Databases, SDLC and more. Shannon Johnson has 2 emails and 1 mobile phone numbers on RocketReach.
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