Shannon Johnson Email & Phone Number
VP, Customer and Business Operations (VP, Global Customer Support and Adoption) @ Sprout Social, Inc.
5 free lookup(s). No credit card required.
If you need more lookups,
subscriptions start at $34 USD/month.
Shannon Johnson Location
- Saint Petersburg, FL, US
Shannon Johnson Work
- VP, Customer and Business Operations (VP, Global Customer Support and Adoption) @ (February 2025 - Present)
- Head of Global Customer Support Operations @ (September 2020 - February 2025)
- Commercial Chair, Women@Sprout @ (January 2021 - December 2021)
- Head of Operations and Professional Services @ (May 2018 - September 2020)
- Co-Founder and Head of PowerWomen @ (January 2017 - September 2020)
- Head of Customer and Product Operations @ (August 2016 - May 2018)
- Sr. Manager, Solutions Engineering @ (September 2014 - August 2016)
- Technical Program Manager, Engineering @ (January 2013 - September 2014)
- Technical Program Manager, eChannels (Contract) @ (May 2012 - January 2013)
- Client Services Project Manager @ (May 2011 - May 2012)
- Lead Implementation Project Manager @ (March 2009 - May 2011)
- Sr. Software Support Technician @ (February 2007 - March 2009)
- Operational Specialist @ (January 2006 - February 2007)
- Client Service Representative @ Labor Ready (June 2003 - June 2005)
- Food Service and Retail (October 1996 - June 2003)
Shannon Johnson Education
- Columbia College Chicago
Bachelor of Fine Arts (B.F.A.)
1999-2003
Shannon Johnson Skills
- AI/Automation
- Acquisition Integration
- Agentic Automation
- Agentic Workflows
- Agile & Waterfall Methodologies
- Agile Methodologies
- Agile Project Management
- Analysis
- Business Analysis
- Business Development
- Business Intelligence
- Business Process
- Business Process Efficiency
- Business Process Improvement
- Business Strategy
- Business Transformation
- Change Management
- Client Services
- Collaborative Problem Solving
- Conference Speaking
- Creative Solutions
- Cross-functional Team Leadership
- Customer Experience
- Customer Experience Design
- Customer Satisfaction
- Customer Service
- Customer Support
- Decision-Making
- Global Delivery
- Global E-commerce
- Growth Strategies
- Integration
- International Business
- Leader of Senior Leaders
- Leadership
- Mentoring
- Motivational Speaking
- Operational Efficiency
- Operational Strategy
- Operations Management
- Organizational Design
- Panel Moderator
- People Management
- Process Engineering
- Process Improvement
- Product Operations
- Project Management
- Public Speaking
- Retention Strategies
- Risk Management
- SaaS
- Salesforce.com
- Scrum
- Software Project Management
- Solution Architecture
- Solution Implementation
- Strategic Planning
- Team Building
- Team Leadership
- Troubleshooting
- Vendor Management
- Databases
- SDLC
- Software Documentation
- Visio
- SharePoint
- SQL
- E-commerce
- PCI Standards
- Mobile Product Development
- Kanban
- JavaScript
- Marketing
- ASP.NET Web API
- XML
- ASP.NET MVC
- LINQ
- CSS
- Bootstrap
- Mobile Product
- ASP
- Agile and Waterfall
- Razor
- Global E Commerce
- Ruby on Rails
- WordPress
- Photoshop
- Software Project
- Agile and Waterfall Methodologies
- MySQL
- Microsoft Word
- Ninject
- KnockoutJS
- Software Development Life Cycle Sdlc
- Net
- HTML
- Web Design
- MVC
- E Commerce
- User Interface Design
- C#
- PHP
- Software Development Life Cycle
- .NET
Shannon Johnson Summary
- Shannon Johnson, based in Saint Petersburg, FL, US, is currently a VP, Customer and Business Operations (VP, Global Customer Support and Adoption) at Sprout Social, Inc.. Shannon Johnson brings experience from previous roles at Sprout Social, Inc. and PowerReviews. Shannon Johnson holds a 1999 - 2003 Bachelor of Fine Arts (B.F.A.) @ Columbia College Chicago. With a robust skill set that includes AI/Automation, Acquisition Integration, Agentic Automation, Agentic Workflows, Agile & Waterfall Methodologies and more. Shannon Johnson has 2 emails and 1 mobile phone numbers on RocketReach.
Looking for a different Shannon Johnson?
Find contact details for 700 million professionals.
Others Named Shannon Johnson
Shannon Johnson
Co-Founder
New York, NY, US
Shannon Johnson
Vice President of Advancement
Portland, OR, US
Shannon Johnson
Vice President - R and D Operations
Nashville, TN, US
Top Sprout Social, Inc. Employees
Justyn Howard
Founder, CEO
Los Angeles, CA, US
Shannon Johnson
VP, Customer and Business Operations (VP, Global Customer Support and Adoption)
Saint Petersburg, FL, US
Vrushali Patil
VP of Engineering
San Francisco, CA, US
Jackie Potts
Vice President of Customer Success
Cincinnati, OH, US
Arnita Curtis
VP of Product Management
Chicago, IL, US
Crystal Boysen
Chief People Officer
Denver, CO, US
Sarah Schmall
Vice President Strategic Services
Chicago, IL, US
G2 Crowd Trusted
300K+ Plugin Users
© 2026 RocketReach.co