Shannon Johnson Email & Phone Number
Vice President - R and D Operations @ Alvaria, Inc.
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Shannon Johnson Location
- Nashville, TN, US
Shannon Johnson Work
- Vice President - R and D Operations @ (June 2023 - Present)
- Senior Director and Director, Program Management @ (July 2022 - July 2023)
- Senior Manager Program Management @ (May 2021 - July 2022)
- Manager, Program Management @ (April 2019 - May 2021)
- Principal Program Manager @ (June 2018 - March 2019)
- Senior Program Manager @ (April 2013 - June 2018)
- Program Manager @ (June 2006 - April 2013)
- Technical Support Engineering @ (January 2005 - July 2006)
- Sr. Customer Installation Consultant @ (January 2000 - January 2005)
- Technical Support @ (August 1999 - January 2000)
- Technical Support @ TCS Management Group (August 1999 - January 2000)
- Information Management Technician @ U.S. Army Corps of Engineers (January 1999 - August 1999)
Shannon Johnson Education
- University of Phoenix
M.S. (Computer Information Systems)
2002-2004 - Middle Tennessee State University (MTSU)
B.B.A (Computer Information Systems)
1995-1999
Shannon Johnson Skills
- ACD
- Agile Methodologies
- CRM
- CTI
- Call Center
- Call Centers
- Cloud Computing
- Contact Centers
- Enterprise Software
- IP
- IVR
- Integration
- Microsoft SQL Server
- Pre-sales
- Professional Services
- SIP
- SaaS
- Scrum
- SharePoint
- Software Implementation
- Software Project Management
- Solution Architecture
- System Architecture
- System Deployment
- Technical Support
- Telecommunications
- Telephony
- Unified Communications
- Vendor Management
- VoIP
- Workforce Management
- SQL
- Program Manager
- Research
- Pre Sales
- Project Management
- Customer Service
- Public Speaking
- Software Project
Shannon Johnson Summary
- Shannon Johnson, based in Nashville, TN, US, is currently a Vice President - R and D Operations at Alvaria, Inc.. Shannon Johnson brings experience from previous roles at Alvaria, Inc. and Aspect Software. Shannon Johnson holds a 2002 - 2004 M.S. in Computer Information Systems @ University of Phoenix. With a robust skill set that includes ACD, Agile Methodologies, CRM, CTI, Call Center and more. Shannon Johnson has 2 emails and 2 mobile phone numbers on RocketReach.
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