Shane Morris Email & Phone Number

Director of Operations @ Act-On Software, Inc.

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Shane Morris Location

Portland, OR, US

Shane Morris Work

Director of Operations @ (January 2020 - Present)
Senior Manager, Devops Engineering @ (January 2017 - January 2019)
Director, Technical Operations @ (January 2011 - January 2016)
Director, Hosted Operations @ (January 2000 - January 2011)

Shane Morris Education

Fort Lewis College
Bachelor Of Arts (Computer Science)
1990-1993

Shane Morris Skills

24x7 Production Support
AWS CloudFormation
Agile & Waterfall Methodologies
Agile Methodologies
Akamai
Amazon Web Services (AWS)
Analytics
Bash
Budget Management
Business Intelligence
CDN Integration
CI/CD, Automation & Orchestration
CRM
Change Control & Risk Management
Client Liaison
Client Relations
Cloud Applications
Cloud Computing
Cloud Cost Optimization & FinOps
Cost Management
Cross Functional Team Building
Cross-functional Collaborations
Cross-functional Team Leadership
Customer Escalation Management
Customer Service
Data Analytics
Data Center Ops
Datadog
DevOps
DevSecOps
DevSecOps & Security Compliance (SOC2, ISO27001, HIPAA)
E-commerce
Enterprise Software
Escalations Management
Gitlab
Global Operations Management
Google Cloud Platform (GCP)
Grafana
High-Availability Architecture
High-Availability Architecture & Scalability
ISO 27001
Incident Management
Incident Response & Root Cause Analysis (RCA)
Industry standards
Infrastructure
Integration
Jenkins
Kubernetes
Leadership
Linux
Management
Microsoft Azure
MongoDB
Monitoring & Observability
MySQL
Network Operations Center (NOC)
New Relic
On-call Support
Operational Budgeting & Cost Control
Operational Process Optimization
Operations Management
PostgreSQL
Process Improvement
Product Management
Project Management
Prometheus.io
Python (Programming Language)
Regulatory Compliance
SOC 2
SQL
SRE
SaaS
SaaS Platform Operations (AWS, Multi-Cloud, Data Centers)
SaaS Platforms
Salesforce.com
Scrum
Security
Site Reliability Engineering
Software Development
Software Project Management
Software as a Service (SaaS)
Stakeholder Engagement
Storage
Strategic Partnerships
Strategic Planning
System Performance
Team Building & Mentorship
Team Leadership
Technical Project Management
Terraform
Test Automation
Training & Development
Training & Staff Development Programs
Troubleshooting
U.S. Health Insurance Portability and Accountability Act (HIPAA)
Vendor Contract Negotiation & Oversight
Vendor/Partner Performance Management
Virtualization
Web Analytics
on-prem

Shane Morris Summary

Shane Morris, based in Portland, OR, US, is currently a Director of Operations at Act-on Software, Inc.. Shane Morris brings experience from previous roles at Jama Software, Jive Software and Webtrends. Shane Morris holds a 1990 - 1993 Bachelor Of Arts in Computer Science @ Fort Lewis College. With a robust skill set that includes 24x7 Production Support, AWS CloudFormation, Agile & Waterfall Methodologies, Agile Methodologies, Akamai and more. Shane Morris has 2 emails and 3 mobile phone numbers on RocketReach.