Shane McDonald Email & Phone Number
E and U Practice Head @ Firstsource
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Shane McDonald Location
- Bradenton, FL, US
Shane McDonald Work
- 2025 -now E and U Practice Head @
- 2024 -2025 SVP Energy and Utilities @
- 2023 -2024 VP of CX Utilities @
- 2019 -2022 Chief Operating Officer @
- 2018 -2019 VP of Portfolio Analytics and Strategy @ Akyta
- 2015 -2017 Sr. Director of Operations @
- 2014 -2015 VP of Operations @
- 2013 -2014 Sr. Senior Manager of Credit Strategy @
- 2010 -2012 Sr. Senior Manager of Collection Strategy @
- 2009 -2010 Sr. Consultant Revenue to Cash and Working Capital @
- 2006 -2009 Director of Operations Vendor Management @
- 2003 -2006 Senior Manager Credit and Collections Risk Management @
- 1999 -2003 Director of Billing Operations @
- 1998 -2001 Senior Credit Collections Manager @ Express Vu
- 1997 -1998 Credit Analyst @
- 1994 -1997 Risk Management Consulant @
- 1992 -1994 Credit Analyst and Merchant Services @
Shane McDonald Education
- York University
(CMBA, Economics)
- York University
CMBA (BA, Philosophy and Humanities)
Shane McDonald Skills
- Vendor Management
- Strategy
- Outsourcing
- Program Management
- Risk Management
- Change Management
- Management
- Forecasting
- Business Process
- Leadership
- Business Intelligence
- Management Consulting
- Analysis
- Contract Negotiation
- Call Centers
- Six Sigma
- Team Building
- Strategic Planning
- Business Process Improvement
- Integration
- Marketing
- Microsoft Office
- Collections
- Process Improvement
- Collections Management
- Customer Service
- Credit
- Energy
- Offshoring
Shane McDonald Summary
- Shane McDonald, based in Bradenton, FL, US, is currently a E and U Practice Head at Firstsource. Shane McDonald brings experience from previous roles at WNS, Teleperformance, Liberty Power and Akyta. Shane McDonald holds a York University. With a robust skill set that includes Vendor Management, Strategy, Outsourcing, Program Management, Risk Management and more. Shane McDonald has 5 emails and 2 mobile phone numbers on RocketReach.
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