Shane McDonald Email & Phone Number
SVP Energy and Utilities @ Firstsource
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Shane McDonald Location
- Bradenton, FL, US
Shane McDonald Work
- SVP Energy and Utilities @ (July 2025 - Present)
- SVP Energy and Utilities @ (February 2024 - July 2025)
- VP of CX Utilities @ (February 2023 - February 2024)
- Chief Operating Officer @ (September 2019 - October 2022)
- VP of Portfolio Analytics and Strategy @ Akyta (January 2018 - May 2019)
- Sr. Director of Operations @ (October 2015 - December 2017)
- VP of Operations @ (March 2014 - September 2015)
- Sr. Senior Manager of Credit Strategy @ (January 2013 - March 2014)
- Sr. Senior Manager of Collection Strategy @ (February 2010 - December 2012)
- Sr. Consultant Revenue to Cash and Working Capital @ (May 2009 - August 2010)
- Director of Operations Vendor Management @ (January 2006 - May 2009)
- Senior Manager Credit and Collections Risk Management @ (January 2003 - January 2006)
- Director of Billing Operations @ (October 1999 - September 2003)
- Senior Credit Collections Manager @ Express Vu (January 1998 - January 1998)
- Credit Analyst @ (January 1997 - January 1997)
- Risk Management Consulant @ (January 1994 - January 1994)
- Credit Analyst and Merchant Services @ (January 1992 - January 1992)
Shane McDonald Education
- York University
BA (Philosophy and Humanities)
- York University
CMBA (Economics)
Shane McDonald Skills
- Vendor Management
- Strategy
- Outsourcing
- Program Management
- Risk Management
- Change Management
- Management
- Forecasting
- Business Process
- Leadership
- Business Intelligence
- Management Consulting
- Analysis
- Contract Negotiation
- Call Centers
- Six Sigma
- Team Building
- Strategic Planning
- Business Process Improvement
- Integration
- Marketing
- Microsoft Office
- Collections
- Process Improvement
- Collections Management
- Customer Service
- Credit
- Energy
- Offshoring
Shane McDonald Summary
- Shane McDonald, based in Bradenton, FL, US, is currently a SVP Energy and Utilities at Firstsource. Shane McDonald brings experience from previous roles at WNS, Teleperformance, Liberty Power and Akyta. Shane McDonald holds a BA in Philosophy and Humanities @ York University. With a robust skill set that includes Vendor Management, Strategy, Outsourcing, Program Management, Risk Management and more. Shane McDonald has 5 emails and 2 mobile phone numbers on RocketReach.
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