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Servion is a CX Consulting and global systems integrator (SI) headquartered in the United States, with over three decades in customer experience (CX) transformation. With over 1,000 employees and over 600 enterprise deployments worldwide, Servion partners with some of the most iconic global brands - including Costco, Rogers, Roche, Farmers Insurance, and Citibank - to design, deploy, and optimize customer service solutions that create lasting impact. At the heart of Servion’s approach is JourneyWorCX™, a proprietary CX execution framework that envisions a world where human connection is amplified through intelligent technology. JourneyWorCX empowers businesses to deliver exceptional customer journeys that not only delight users but also drive business growth and loyalty. With deep expertise across multiple industries and technologies, Servion’s mission is simple yet powerful: to make journeys that work. By harmonizing innovation with human insight, Servion ensures that every customer interaction becomes a catalyst for stronger relationships and sustained success.

Website https://www.servion.com
Revenue $268.1 million
Employees 1,203 (1,162 on RocketReach)
Founded 1995
Address 3 Independence Way Ste. 304, Princeton, New Jersey 08054, US
Phone (609) 987-0044
Technologies
Industry Software, IT Services and IT Consulting, Software Development & Design, Analytics, Customer Expereince By Design, Data and Analytics, Contact Center Optimization, Custom Software & Technical Consulting, Big Data, Customer Interaction Management, Information Technology, Managed Services, Mobile, Predictive Self Service, Product Engineering And Development, Customer Expereince Consulting, Work Force Optimisation, Big Data and Analytics
Web Rank 2 Million
Keywords Cx Solutions, Customer Experience Solutions, Contact Center Solutions, Customer Engagement Platform, Customer Service Solutions, Customer Support Solutions, Cloud Based Customer Service, Customer Interaction Management, Ai Powered Customer Service, Omnichannel Customer Service, Customer Journey Mapping, Employee Experience Solutions, Customer Analytics, Business Process Automation, Digital Transformation Solutions, Self Service Solutions, Conversational Ai, Artificial Intelligence, Cloud Computing
Competitors Genesys, Salesforce, Cisco, RingCentral, NICE, Avaya, Talkdesk, Five9, Aspect Software, Zendesk Sell +39 more (view full list)

Servion Global Solutions Questions

The Servion Global Solutions annual revenue was $268.1 million in 2026.

Bryce Gibson is the CEO of Servion Global Solutions.

1,162 people are employed at Servion Global Solutions.

Servion Global Solutions is based in Princeton, New Jersey.

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