At ServiceSense, we offer our clients advice, strategy and tools to build and sustain consistent and excellent customer service. We also help them interpret and curate data and insights to create the authentic connections that improve the customer experience and make them want to choose your business instead of your competitors. Co-founders Bill Koch and Amy Zintl started ServiceSense at a time when internet was dial-up and curly fax paper was cutting edge. And, while technology has come a long way, the company continues to thrive by combining the latest advances with their years of commitment and deep understanding of the evolving customer experience.
| Website | http://www.servicesense.com |
| Revenue | $7 million |
| Employees | View employees |
| Address | 18 Dover St, #608, Norwell, Massachusetts 02061, US |
| Phone | +1 781-826-9174 |
| Industry | Photography Studio, Consumer Services |
| Competitors | Salesforce, HubSpot, Zendesk Sell, Zoho, Intercom, Help Scout, Overseas Examinations Commission, HappyFox, Kayako, LiveAgent +45 more (view full list) |
| SIC | SIC Code 72 Companies, SIC Code 722 Companies |
| NAICS | NAICS Code 541921 Companies, NAICS Code 5419 Companies, NAICS Code 54192 Companies, NAICS Code 54 Companies, NAICS Code 541 Companies |
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The ServiceSense annual revenue was $7 million in 2026.
ServiceSense is based in Norwell, Massachusetts.
The NAICS codes for ServiceSense are [541921, 5419, 54192, 54, 541].
The SIC codes for ServiceSense are [72, 722].