Sermo Technology Stack

Acquired.io allows the users to manage all channels in one place in automated performance driven way.

Confirmit provides software that enables organizations to conduct customer and employee feedback, and market research programs.

Engage is a cloud-based messaging app for instant, 1 to 1 sales on the web.

Freshdesk is an online cloud-based customer service software providing helpdesk support.

Interactive Intelligence is a global leader of cloud services for customer engagement, communications and collaboration designed to help businesses worldwide improve service, increase productivity and reduce costs.

Desk.com is a customer service app for small businesses.

Salesforce Digital Engagement allows to respond to messages via different channels including WhatsApp, SMS, Facebook Messenger, and Webchat.

Wix Answers is a free to use customer support platform, providing businesses with a knowledge base, built-in call center, multi-channel ticketing system.

Adobe helps organisations in creation of multimedia and creativity software products, with a more recent foray into digital marketing software.

Adobe Creative Cloud is a set of applications and services used for graphic design, video editing, web development, photography, along with a set of mobile applications and also some optional cloud services.

Amazon CloudFront is a content delivery web service.

JIRA is a bug tracking, issue tracking and project management software from Atlassian.

Cloudflare Content Delivery Network (CDN) is a geographically distributed group of servers that ensure fast delivery of Internet content, including HTML pages, JavaScript files, stylesheets, and images.

Gravity Forms for WordPress is a full featured contact form plugin that features a drag and drop interface, advanced notification routing.

iWeb offers dedicated servers and cloud hosting services with 24/7 sales and support.

J2EE (by Oracle) is a platform-independent, Java-centric environment from Sun for developing, building and deploying Web-based enterprise applications online

Adobe Connect web conferencing software service offers online meetings for collaboration, virtual classrooms and more.

Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.

Cisco WebEx is a cloud-based communication & collaboration app which combines screen sharing with voice & video conferencing, call recording, mobile apps & more.

G Suite is a suite of apps from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data.

Monday.com is a versatile project management & collaboration tool to help customer manage anything. Build structures, collaborate with clients team and get things done.

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do.

Zoom is a scalable, cloud based video conferencing & web conferencing platform enabling online meetings, webinars, file sharing, group messaging and more.

Adobe Enterprise is a business solution for creating multichannel campaign assets, designing prototypes for mobile user experiences, or creating large-scale video content with help of a suite of cloud based applications.

Amazon SES is an outbound-only email-sending service built on the reliable and scalable infrastructure.

Create pixel-perfect designs with their drag-and-drop tools and use powerful automation workflows to send relevant and personalized emails.

CIENCE is B2B Lead Generation Platform

Facebook is a social networking site that makes it easy for people to connect and share with family and friends online.

Facebook Business gives the latest news, advertising tips, best practices and case studies to meet the business goals.

Facebook pixel is a snippet of JavaScript code that allows customers to track visitor activity on their website.

Google AdWords lets create ads that appear in Google search results for certain keywords in certain regions, driving more qualified traffic to their website.

Adobe Illustrator is a vector graphics editor.

Adobe InDesign is a desktop publishing software application.

Adobe Photoshop is a webtop application for editing images and photos online.

CATIA is a multi-platform software suite for computer-aided design, computer-aided manufacturing, computer-aided engineering, and PLM.

Teamwork is a cloud-based project management solution that provides businesses functionalities to manage different operations of a project.

Amazon Kinesis makes it easy to collect, process, and analyze real-time, streaming data. Amazon Kinesis offers key capabilities to cost-effectively process streaming data at any scale, along with the flexibility to choose the tools that best suit the requirements of application. With Amazon Kinesis, businesses can ingest real-time data such as video, audio, application logs, website clickstreams, and IoT telemetry data for machine learning, analytics, and other applications.

Microsoft SQL Server is a relational database management system used for storing and retrieving data as requested by other software applications.

Cloud based storage systems by AWS.

Amazon Web Services (AWS) is a comprehensive, evolving cloud computing platform provided by Amazon that includes a mixture of infrastructure as a service (IaaS), platform as a service (PaaS) and packaged software as a service (SaaS) offerings.

Amazon WorkMail is a secure, managed business email and calendar service.

Android is a mobile operating system based on a modified version of the Linux kernel and other open source software, designed primarily for touchscreen mobile devices such as smartphones and tablets.

Apache Tomcat is an open source software implementation of the Java Servlet, JavaServer Pages, Java Expression Language and Java WebSocket.

Apple iOS is an advanced mobile operating system with its easy-to-use interface, amazing features, and rock solid stability, iOS is the foundation of iPhone.

Linux is a family of open source Unix-like operating systems based on the Linux kernel.

Mimecast Email Continuity ensures continuity when primary email systems are offline, and customizable thresholds let administrators monitor inbound and outbound email.

Amazon WorkSpaces is a managed desktop computing service in the cloud.

JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign work, & follow team activity.

Explore Excel. New data analysis tools help to track and visualize any data for greater insight, plus more ways to share company data.

New Microsoft PowerPoint is cleaner and primed for use on tablets and phones, so client can swipe and tap their way through presentations. Presenter View automatically adapts to their projection set-up, and client can even use it on a single monitor.

Angular is a development platform for building mobile and desktop web applications using Typescript/JavaScript and other languages.

Apache Struts is a free, open-source, MVC framework for creating elegant, modern Java web applications.

ASP.net is an open source framework for building web applications and services with .NET and C#.

C# is a general-purpose, multi-paradigm programming language encompassing strong typing, lexically scoped, imperative, declarative, functional, generic, object-oriented (class-based), and component-oriented programming disciplines.

Chrome is a cross-platform web browser developed by Google.

Git is a free and open source distributed version control system designed to handle everything from small to very large projects with speed and efficiency.

Google Web Designer is a drag-and-drop page builder for Windows, Mac and Linux from Google for creating interactive HTML5 ads and other HTML5 content.

Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.

AWS Route53 is a Cloud DNS service helps in customers to route end user requests to internet applications.

Azure Active Directory (Azure AD) is enterprise cloud-based identity and access management (IAM) solution.

Cloudflare mitigates threats from website scraping to application level attacks e.g. SQL Injection and DDOS Protection without any additional hardware.

Azure Active Directory is a comprehensive identity and access management cloud solution that provides a robust set of capabilities to manage users and groups and help secure access to applications including Microsoft online services like Office 365 and a world of non-Microsoft SaaS applications.

reCAPTCHA is a CAPTCHA-like system designed by Google to establish that a computer user is human.

SSL.com provides SSL/TLS & digital certificates to secure & encrypt data with 4096-bit SSL/TLS certificates, trusted by all browser.

Bugzilla is a robust, featureful and mature defect-tracking system, or bug-tracking system. Defect-tracking systems allow teams of developers to keep track of outstanding bugs, problems, issues, enhancement and other change requests in their products effectively. Simple defect-tracking capabilities are often built into integrated source code management environments such as Github or other web-based or locally-installed equivalents. We find organizations turning to Bugzilla when they outgrow the capabilities of those systems - for example, because they want workflow management, or bug visibility control (security), or custom fields.

JUnit is a unit testing framework for the Java programming language. JUnit has been important in the development of test-driven development, and is one of a family of unit testing frameworks which is collectively known as xUnit that originated with SUnit.

Selenium is a portable software-testing framework for web applications. Selenium provides a playback tool for authoring tests without the need to learn a test scripting language.

Facebook Pixel helps organizations measure customer actions, build audiences and unlock optimisation tools. Facebook pixel is a snippet of JavaScript code that allows you to track visitor activity on your website.

Google Analytics allows users to measure sales & conversions, plus gain fresh insights into how visitors use sites, & how they arrived on site.

Microsoft Power BI converts data into rich interactive visualizations, utilizing business analytics tools to share dashboard-based insights across all devices.

SAS/STAT software provides tools and procedures for statistical modeling of data.

Sisense's dashboards, visualizations and BI reports help to analyze and make sense of large data sets from multiple sources. Query data & share the results. Sisense's drag-and-drop user interface and eye-grabbing visualization options lies a technology that forever changes the world of business analytics software. By removing limitations to data size and performance imposed by in-memory and relational databases, Sisense enables any business to deliver interactive terabyte-scale analytics.

Forecast is an AI powered resource & project management platform for companies that care about delivering projects on time, scope and budget

Microsoft Dynamics with its intelligent business applications across CRM and ERP, Microsoft Dynamics 365 gives clients choice. Start with just what customrs need to run clients business and delight customers.

Microsoft Dynamics NAV is an ERP solution which enables SMBs to manage finances, sales, customer relationships, manufacturing, supply chains and analytics.

GoPayment is a payment management and mobile payment gateway allowing vendors to process credit card transactions via mobile application. The mobile payment platform uses a credit card reader plugin enabling users to processGoPayment amounts and request customer electronic signatures via a touch sensitive screen.

QuickBooks Desktop is the quintessential accounting software for small business owners featuring invoicing, revenue tracking, and inventory tracking capabilities.

IQVIA delivers data and analytics solutions to the global healthcare industry.

Jobvite Inc. is a software and recruiting corporation, based in San Mateo, California. The firm, which operates globally, is involved with the provision of a Software as a Service social recruiting platform, enabling companies to advertise jobs and manage the recruitment process. Its web-based service enables its clientele to create job invitations, known as "jobvites".

Sense is an all-in-one business communication and engagement solution for modern staffing companies to accelerate their growth.

Trello: A visual collaboration tool that creates a shared perspective for your team on any project in a fun, flexible, and rewarding way.

Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.