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Sendbird is the AI customer experience company. We provide the infrastructure that powers delight.ai – the branded AI concierge, and the Sendbird Communication Suite, the world’s #1 communication API platform. Together, they enable brands to deepen connection and deliver personal, trusted, and unforgettable customer experiences. Trusted by 4,000+ leading brands—including DoorDash, Match Group, Noom, and Yahoo Sports—Sendbird powers over 7 billion conversations every month, offering exceptional reliability, security, and compliance that meet enterprise-level demands. Headquartered in California, Sendbird is backed by ICONIQ, SoftBank, Tiger Global, Y Combinator, and other reputable investors.

Website https://sendbird.com
Revenue $35.5 million
Funding $170.7 million
Employees 259 (256 on RocketReach)
Founded 2013
Address 400 1st Ave, San Mateo, California 94401, US
Phone +1 650-521-3911
Technologies
Industry Software, Software Development, Software Development & Design, Communications Infrastructure, Chat API, Hardware, Messaging SDK, Developer APIs, In-app Messaging, Real-time Communication, Enterprise Software, Messaging, Information Technology, Internet Services, Messaging and Telecommunications, Mobile, SaaS, Video Chat
Web Rank 165486
Web Visits 334640
Keywords Chat Api, Messaging Api, In App Messaging, Mobile Messaging, Customer Engagement, Conversational Platform, Digital Communication, Api Platform, Software Api, Social Messaging, Engagement Platform, Messaging Platform, Communication Platform, Developer Api, Chat Software, Scalable Messaging, Secure Messaging, Reliable Messaging
Competitors Google, Twilio, Agora, PubNub, Stream, CometChat, Layer, Zulip, Pusher +49 more (view full list)
SIC SIC Code 73 Companies, SIC Code 737 Companies
NAICS NAICS Code 51 Companies, NAICS Code 541 Companies, NAICS Code 511 Companies, NAICS Code 54 Companies

Sendbird Questions

The Sendbird annual revenue was $35.5 million in 2026.

John Kim is the Co-Founder and CEO of Sendbird.

256 people are employed at Sendbird.

Sendbird is based in San Mateo, California.

The NAICS codes for Sendbird are [51, 541, 511, 54].

The SIC codes for Sendbird are [73, 737].

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