Sendbird is the AI customer experience company. We provide the infrastructure that powers delight.ai – the branded AI concierge, and the Sendbird Communication Suite, the world’s #1 communication API platform. Together, they enable brands to deepen connection and deliver personal, trusted, and unforgettable customer experiences. Trusted by 4,000+ leading brands—including DoorDash, Match Group, Noom, and Yahoo Sports—Sendbird powers over 7 billion conversations every month, offering exceptional reliability, security, and compliance that meet enterprise-level demands. Headquartered in California, Sendbird is backed by ICONIQ, SoftBank, Tiger Global, Y Combinator, and other reputable investors.
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The Sendbird annual revenue was $35.5 million in 2026.
John Kim is the Co-Founder and CEO of Sendbird.
256 people are employed at Sendbird.
Sendbird is based in San Mateo, California.
The NAICS codes for Sendbird are [51, 541, 511, 54].
The SIC codes for Sendbird are [73, 737].