Sean Rice Location
- Ottawa, ON, CA
Sean Rice Work
- 2024 -now Director Service Desk @
- 2022 -2025 Senior Manager Service Desk and Special Projects @
- 2014 -2024 Senior Services Manager @
- 2018 -2022 Senior Manager, Service Desk and Onsite @
- 2015 -2018 Senior Service Desk Manager @
- 2014 -2015 Service Delivery Manager @
- 2014 -2014 Help Desk Specialist Tier 2 @
- 2022 -2022 Epic Project Manager @KDH @
- 2014 -2014 Technician @
- 2013 -2014 Technical Support @
- 2013 -2013 Help Desk Analyst @
- 2010 -2013 Team Leader @ HP Canada
- 2010 -2013 Service Desk Team Lead @
- 2008 -2009 Team Lead @ Dell Canada
- 1995 -2001 Team Leader and Comercial Supprt Rep and 3rd Level Support for Canada and Technical Agent @ Digital Equipment / Compaq Canada
Sean Rice Education
- Herzing Career Institute
Computer Business Anaylist (Computer Business Anaylist)
2001-2001 - Carelton University
Computer Science (Computer Science)
1988-2001 - Herzing College
- SECONDARY SCHOOL Ottawa Tech
Sean Rice Skills
- ITIL
- Six Sigma
- A+ Certified
- CCNP
- Network Administration
- Network Design
- System Administration
- Help Desk Management
- Service Desk
- Project Coordination
- People Management
- PMP
- Management
- Virtualization
- IT Service Management
- System Deployment
- Help Desk Support
- XP
- Call Centers
- Technical Support
- Troubleshooting
- Windows
- Active Directory
- Operating Systems
- Hardware
- Software Documentation
- Windows Server
- HP
- IT Operations
- Servers
- VPN
- Service Delivery
- VMware
- Disaster Recovery
- TCP/IP
- DHCP
- VMware ESX
- Windows XP
- Team Leadership
- Computer Hardware
- Business Analysis
- Windows 7
- Project Management
- Cloud Computing
- Networking
- Training
- IT Management
- Incident Management
- Service Level Agreements
- Service Desk Management
- Customer Satisfaction
Sean Rice Summary
- Sean Rice, based in Ottawa, ON, CA, is currently a Director Service Desk at Nova Networks. Sean Rice brings experience from previous roles at Nova Networks. Sean Rice holds a 2001 - 2001 Computer Business Anaylist in Computer Business Anaylist @ Herzing Career Institute. With a robust skill set that includes ITIL, Six Sigma, A+ Certified, CCNP, Network Administration and more. Sean Rice has 1 emails on RocketReach.
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