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Natacha Stepputat Location
Longueuil, QC, CA
Natacha Stepputat Work
IT Service Delivery and Customer Success Manager @ (April 2020 - Present)
Technical Team Lead @ (April 2019 - April 2020)
Information Technology Support Analyst @ (October 2018 - April 2019)
Technical Support Agent @ (February 2014 - October 2018)
Procurement Officer @ (January 2002 - January 2014)
Natacha Stepputat Education
Columbia University
Master of Business Administration - MBA (Marketing)
2011-2013
Natacha Stepputat Skills
Process Mapping
Test Automation Tools
Process Automation
Project Documentation
Project Coordination
Driving Results
Agile Methodologies
Strategic Thinking
People Management
ITIL
Multitasking
IT Management
Business Continuity
Bilingualism
Key Performance Indicators
Business Process Improvement
IT Service Management
Service Delivery
Problem Solving
Incident Management
Service Desk
Microsoft Excel
Agile Project Management
Project Planning
Cybersecurity
Troubleshooting
Project Management
IT Operations
Process Improvement
Knowledge Base
Account Management
Customer Relations
Customer Satisfaction
Knowledge Management
Microsoft Office
Microsoft Teams
System Center Configuration Manager (SCCM)
SharePoint
Active Directory
Management
Leadership
Customer Support
Teamwork
Communication
Training
Team Building
Interpersonal Skills
Service Desk Management
Office 365 Administration
ServiceNow
Natacha Stepputat Summary
Natacha Stepputat, based in Longueuil, QC, CA, is currently a IT Service Delivery and Customer Success Manager at Nova Networks. Natacha Stepputat brings experience from previous roles at Nova Networks, Accenture and Federal Goverment. Natacha Stepputat holds a 2011 - 2013 Master of Business Administration - MBA in Marketing @ Columbia University. With a robust skill set that includes Process Mapping, Test Automation Tools, Process Automation, Project Documentation, Project Coordination and more. Natacha Stepputat has 2 emails on RocketReach.
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