Scott Rouse Email & Phone Number

Senior Manager, Customer Success @ Abnormal-AI

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Scott Rouse Location

Missoula, MT, US

Scott Rouse Work

Senior Manager, Customer Success @ (October 2026 - Present)
Founder and Principal @ (January 2021 - Present)
Board Trustee @ (May 2025 - Present)
Vice President of Customer Success and Account Management @ FileWave (February 2024 - April 2026)
Senior Director, Customer Success @ (August 2021 - January 2024)
Police Officer @ CITY OF MISSOULA (December 2019 - August 2021)
Senior Director, Customer Success @ (January 2013 - December 2019)
Founder and Principal Consultant @ Scott Rouse Digital (January 2006 - May 2013)
Instructor and Trainer @ Dickinson Lifelong Learning Center (December 2010 - March 2013)
Instructor and Information Technology Specialist @ (April 2007 - March 2009)

Scott Rouse Education

Western Colorado University
B.A. (Recreation - Outdoor Leadership/Education)
1997-2000
Texas A&M University
Recreation - Outdoor Leadership/Education
1995-1997
Harvard Business School Online
Certificate in Leading with Finance (Accounting and Finance)
2023

Scott Rouse Skills

AI Agents
AI Safety
AI Strategy
AI for Customer Success
Account Management
Adult Learning & Development
Amazon Web Services (AWS)
Anthropic Claude
Applied Machine Learning Concepts
Board Governance
Board of Directors
Business Innovation
Business Strategy
Client Management
Cloud Architecture
Cloud Computing
Cloud Governance
Communication
Community Engagement
Content Management Systems (CMS)
Crisis Management
Cross-Functional Collaboration
Curriculum Development
Customer Engagement
Customer Experience (CX)
Customer Health Modeling
Customer Journeys
Customer Retention
Customer Success
Customer Training
Data-Driven Strategy
Digital Strategy
Educational Technology
Emergency Response
Enterprise Architecture
Enterprise Software
Executive Customer Engagement
Executive Decision-making
Executive Leadership
Experiential Education
FinOps
Finance
Financial Analysis
Fiscal Stewardship
Gainsight
Go-to-Market Strategy
Google Cloud Platform (GCP)
HubSpot
IT Operations
Incident Management
Incident Response Leadership
Leadership
Leadership Development
MEDDIC Sales Methodology
Management
Management Consulting
Microsoft Azure
Model Context Protocol (MCP)
Net Revenue Retention (NRR)
Operational Discipline
Operational Excellence
Organizational Leadership
Policy Oversight
Problem Solving
Program Management
Program Planning
Project Management
Public Cloud
Revenue Expansion
Revenue Growth
Risk Management
SaaS
SaaS Escalation Management
SaaS Platform Administration
Sales Leadership
Sales Management
Service Reliability
Situational Awareness
Situational Leadership
Stakeholder Communication
Strategic Decision-Making
Strategic Planning
Strategic Thinking
Team Leadership
Teamwork
Technical Account Management
Technical Instruction
Technical Support Strategy
Technical Training
Training
Training & Enablement
Web Applications
Web Development
Web Project Management
Drupal
CMS
Agile Methodologies
Web Design
WordPress
Photography
Photoshop
Mac
CSS
Lightroom
PHP
HTML
Graphic Design
SEO
Digital Photography
Video Editing
Git
Blogging
LAMP
Linux
User Interface Design
User Experience Design
Website Development
User Experience
Mobile Applications
JavaScript
XHTML
Cascading Style Sheets (CSS)
Cascading Style Sheets Css
Public Speaking
PowerPoint
Content Management Systems Cms
Technical Account
Strategy
Content Management Systems
Cascading Style Sheets
Amazon Web Services

Scott Rouse Summary

Scott Rouse, based in Missoula, MT, US, is currently a Senior Manager, Customer Success at Abnormal AI. Scott Rouse brings experience from previous roles at Scotch Creek Consulting, HELLGATE ELEMENTARY SCHOOL DISTRICT #4, FileWave and CloudHealth by VMware. Scott Rouse holds a 1997 - 2000 B.A. in Recreation - Outdoor Leadership/Education @ Western Colorado University. With a robust skill set that includes AI Agents, AI Safety, AI Strategy, AI for Customer Success, Account Management and more. Scott Rouse has 2 emails and 1 mobile phone numbers on RocketReach.