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Scott I. Location
Cary, NC, US
Scott I. Work
Head of Global Customer Success @ (May 2024 - Present)
Vice President PS and Delivery @ (January 2022 - May 2024)
Global Customer Success and Delivery Leader @ (August 2021 - January 2022)
Global Customer Success and Delivery Leader @ (January 2019 - August 2020)
Global Customer Success and Delivery Leader (January 2016 - December 2018)
VP South Asia, Australia and New Zealand @ (January 2012 - December 2015)
VP of Global Professional Services @ (January 2007 - January 2012)
VP of U.S. Services, Sr Dir East Region Services and Business Solutions Services, Consultant, Trainer @ (January 1988 - January 2007)
Scott I. Education
North Carolina State University
Bachelor of Science - BS (Major Statistics, Minor Zoology/Pre-Med)
1982-1986
Florida Institute of Technology
Marine Biology and Biological Oceanography
1981-1982
Scott I. Skills
Customer Service
Enterprise Software
Leadership
Customer Satisfaction
Customer Retention
Problem Solving
Escalation Resolution
Communication
Global Delivery
Revenue Generation
Customer Support
Analytical Skills
Scott I. Summary
Scott I., based in Cary, NC, US, is currently a Head of Global Customer Success at LabVantage Solutions, Inc. Scott I. brings experience from previous roles at TCG Digital, LabVantage Solutions, Inc, MetricStream and Self-Employed - consultant. Scott I. holds a 1982 - 1986 Bachelor of Science - BS in Major Statistics, Minor Zoology/Pre-Med @ North Carolina State University. With a robust skill set that includes Customer Service, Enterprise Software, Leadership, Customer Satisfaction, Customer Retention and more. Scott I. has 1 emails on RocketReach.
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