2021 -2022 Global Customer Success and Delivery Leader @
2019 -2020 Global Customer Success and Delivery Leader @
2016 -2018 Global Customer Success and Delivery Leader
2012 -2015 VP South Asia, Australia and New Zealand @
2007 -2012 VP of Global Professional Services @
1988 -2007 VP of U.S. Services, Sr Dir East Region Services and Business Solutions Services, Consultant, Trainer @
Scott I. Education
North Carolina State University
Bachelor of Science - BS (Major Statistics, Minor Zoology/Pre-Med)
1982-1986
Florida Institute of Technology
(Marine Biology and Biological Oceanography)
1981-1982
Scott I. Skills
Customer Service
Enterprise Software
Leadership
Customer Satisfaction
Customer Retention
Problem Solving
Escalation Resolution
Communication
Global Delivery
Revenue Generation
Customer Support
Analytical Skills
Scott I. Summary
Scott I., based in Cary, NC, US, is currently a Head of Global Customer Success at LabVantage Solutions, Inc. Scott I. brings experience from previous roles at TCG Digital, LabVantage Solutions, Inc, MetricStream and Self-Employed - consultant. Scott I. holds a 1982 - 1986 Bachelor of Science - BS in Major Statistics, Minor Zoology/Pre-Med @ North Carolina State University. With a robust skill set that includes Customer Service, Enterprise Software, Leadership, Customer Satisfaction, Customer Retention and more. Scott I. has 1 emails on RocketReach.
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