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Scott Conwell Location
Salt Lake City, UT, US
Scott Conwell Work
2022 -now Project Manager - New Client Services @
2021 -2022 Director of Shared Services @ Contol Expert
2020 -2021 Consultant @
2019 -2020 Head of Call Center @ Stratford Medical Group, LLC
2015 -2019 Manager @
2013 -2015 Customer Care Manager @
2011 -2013 Call Center Manager @
2004 -2010 Call Center Supervisor @
2001 -2003 Customer Service Supervisor @
Scott Conwell Education
Normandale Community College
(Business)
2007-2008
Bakersfield College
Bilingual Certificate (Spanish)
1994-1994
Scott Conwell Skills
Customer Satisfaction
Call Centers
Leadership
Customer Service
SharePoint
Process Improvement
Cross-functional Team Leadership
Training
Customer Retention
Team Building
Coaching
Call Center
Management
Time Management
Customer Experience
Sales
Multilingual
Human Resources
Team Leadership
Leadership Development
Quality Assurance
Retail
Employee Training
Networking
Microsoft Excel
Workforce Management
Hiring
Forecasting
English
Recruiting
Performance Management
Speech
Telecommunications
Avaya
Inventory Management
Team Management
Teamwork
Interviews
Microsoft Office
BPO
Translation
Data Entry
E-commerce
Payroll
Operations Management
Employee Relations
Troubleshooting
Vendor Management
CRM
Analysis
Cross Functional Team Leadership
E Commerce
Scott Conwell Summary
Scott Conwell, based in Salt Lake City, UT, US, is currently a Project Manager - New Client Services at MetTel. Scott Conwell brings experience from previous roles at Contol Expert, Insite Managed Solutions - The Human Operations Experts, Stratford Medical Group, LLC and Various Companies. Scott Conwell holds a 2007 - 2008 Normandale Community College. With a robust skill set that includes Customer Satisfaction, Call Centers, Leadership, Customer Service, SharePoint and more. Scott Conwell has 2 emails and 2 mobile phone numbers on RocketReach.
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