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Sarah Silva Location
Philippines
Sarah Silva Work
Chief of Staff, Asia @ (February 2019 - Present)
President @ (August 2026 - Present)
Divisional Vice President @ (May 2022 - August 2026)
Vice President Operations @ (February 2015 - February 2019)
Chief of Staff @ (May 2019 - May 2022)
Vice President @ (July 2017 - May 2021)
Senior Director @ (February 2014 - February 2015)
General Manager @ (March 2011 - February 2014)
Operations Director @ (December 2006 - March 2011)
Operations Manager @ (October 2005 - December 2006)
Trainer @ (August 2004 - October 2005)
Customer Service Representative @ (April 2003 - August 2004)
Sarah Silva Education
Assumption University 1997-2001
Sacred Heart 1995-1997
Saudi Arabian International School 1986-1994
Sarah Silva Skills
BPO
Call Center
Call Center Development
Call Centers
Contact Centers
Customer Experience
Customer Service
Employee Engagement
Employee Relations
Inbound Marketing
Leadership
Management
Offshoring
Operations Management
Outsourcing
Performance Management
Process Improvement
Process Management
Quality Assurance
Service Delivery
Six Sigma
Team Leadership
Training
Vendor Management
Workforce Management
Customer Satisfaction
Team Building
PowerPoint
Public Speaking
Operations
Microsoft Office
Project Management
Business Development
Coaching
Sarah Silva Summary
Sarah Silva, based in Philippines, is currently a Chief of Staff, Asia at Alorica. Sarah Silva brings experience from previous roles at Alorica. Sarah Silva holds a 1997 - 2001 Assumption University. With a robust skill set that includes BPO, Call Center, Call Center Development, Call Centers, Contact Centers and more. Sarah Silva has 3 emails and 3 mobile phone numbers on RocketReach.
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