Sandy Dent Email & Phone Number
IT Service Delivery Manager @ Concentrix
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Sandy Dent Location
- Ontario, Canada
Sandy Dent Work
- 2016 - now IT Service Delivery Manager @
- 2005 - now Solution Architect @
- 2002 - 2005 Telecommunications Engineer @
- 1995 - 2002 Supervisor, Desktop Support @ Cypher Systems Group (Csg)
Sandy Dent Education
- St. Clair College
Diploma, Computer Support & Networking
1992 - 1995
Sandy Dent Skills
- Call Center
- Integration
- CTI
- Avaya
- Team Management
- Service Delivery
- Routing
- Sla
- Contact Centers
- Workforce Management
- Telephony
- IVR
- Call Centers
- Inbound Marketing
- Vendor Management
- BPO
- Solution Architecture
- Team Leadership
- Customer Experience
- Outsourcing
- IT Service Management
- Customer Satisfaction
- CRM
- Telecommunications
- Process Improvement
- VoIP
Sandy Dent Summary
- Sandy Dent, based in Ontario, Canada, is currently a IT Service Delivery Manager at Concentrix. Sandy Dent brings experience from previous roles at The Minacs Group and Cypher Systems Group (Csg). Sandy Dent holds a 1992 - 1995 Diploma, Computer Support & Networking @ St. Clair College. With a robust skill set that includes Call Center, Integration, CTI, Avaya, Team Management and more. Sandy Dent has 2 emails and 1 mobile phone numbers on RocketReach.
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