Sally V. Email
Lead Escalation Manager - Global Support @ UKG
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Sally V. Location
- United States
Sally V. Work
- 2021 -now Lead Escalation Manager - Global Support @
- 2019 -2021 Account Advocate - Large Sales Retention @
- 2016 -2019 Technical Support Engineer @
- 2008 -2015 Patient Advocates Intake Coordinator @
Sally V. Education
- Worcester State University
Bachelor of Science - BS (PSYCHOLOGY)
- Art And Design High School
High School Diploma
Sally V. Skills
- Easily Adaptable
- Customer De-escalation
- Improve Technical Support Case Management
- Cross-team Collaboration
- Collaborative Problem Solving
- Organization Skills
- Communication
- Large Account Member Escalation Management
- Leading with Purpose
- Siteminder & Kerberos Integration
- Kerberos - Siteminder Integration
- Siteminder Single Sign-On
- Account De-escalation
- Manage Customer Relationship
- Global Support Escalation Management
- Global Support Account Escalation Management
- Product Education
- Claims investigation
- Account & Member Escalation Management
- Escalation Management
- Customer Relationship
- Patient Advocacy
- Complaint Investigations
- Conflict Resolution
- Patient Rights
- Compliance
- Complaint Management
- Office Administration
- Single Sign-On (SSO)
- Kerberos
- Infrastructure Management Product Support
- Customer Retention
- Customer Advocacy
- Health Insurance
- Customer Product Training
- Customer Escalation Management
- IT Escalation
- Escalations Management
- Technical Support
- Account Management
Sally V. Summary
- Sally V., based in United States, is currently a Lead Escalation Manager - Global Support at UKG. Sally V. brings experience from previous roles at Fallon Health, Broadcom and Saint Vincent Hospital. Sally V. holds a Bachelor of Science - BS in PSYCHOLOGY @ Worcester State University. With a robust skill set that includes Easily Adaptable, Customer De-escalation, Improve Technical Support Case Management, Cross-team Collaboration, Collaborative Problem Solving and more. Sally V. has 2 emails on RocketReach.
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