Ryan Koff Email

Contact centre manager @ RCS

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Ryan Koff Location

Cape Town, WC, ZA

Ryan Koff Work

2019 -now Contact centre manager @
2016 -2017 Call centre manager @
2013 -2014 Team Manager @
2012 -2013 Team Manager @ Edcon
2009 -2012 Team Manager @
2006 -2009 Team Manager @
2003 -2006 Team Supervisor @ Edcon

Ryan Koff Education

University of South Africa/Universiteit van Suid-Afrika
Higher certificate (Economics and management science)
2015-2017
Credit business school
Credit management (Business Administration and Management, General)
2007-2008
College of Cape Town
(Electrical Engineering Technologies/Technicians)
1998-2001
Windsor secondary
Matric
1994-1997
University of South Africa/Universiteit van Suid-Afrika
Bachelor of Commerce - BCom (Business/Managerial Economics)
2017
University of South Africa/Universiteit van Suid-Afrika
Higher Certificate (Economic and management science)
2015

Ryan Koff Skills

Performance Management
Call Center
Customer Service
Coaching
Recruiting
Team Leadership
Change Management
People Development
Business Analysis
Customer Experience
Talent Management
Operations Management
Employee Relations
Succession Planning
Talent Acquisition
Microsoft Excel
Trend Analysis
Forecasting
Management
Microsoft Office
Credit
Negotiation
Analysis
Project Management
Leadership
Project Planning
Training
Customer Satisfaction
Feedback
Risk Management
Strategic Planning
Outlook
Team Building
PowerPoint
Data Analysis
Teamwork
Team Management

Ryan Koff Summary

Ryan Koff, based in Cape Town, WC, ZA, is currently a Contact centre manager at RCS. Ryan Koff brings experience from previous roles at RCS, Capita, Edcon and First Credit Services Ltd T/A Sanclare Financial. Ryan Koff holds a 2015 - 2017 Higher certificate in Economics and management science @ University of South Africa/Universiteit van Suid-Afrika. With a robust skill set that includes Performance Management, Call Center, Customer Service, Coaching, Recruiting and more. Ryan Koff has 1 emails on RocketReach.

Ryan Koff Emails

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